Customer Solutions Specialist
- Location
- Jacksonville, FL, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Interacts with CSX customers, responding to questions/concerns about shipments and the service CSX is providing. Serves as customer advocate within the organization. Researches and resolves customer issues and monitors progress. Communicates progress on service recovery and problem resolution to appropriate CSX business partners and the customer proactively. Documents service issues and provides written and oral responses to customers. Communicates tactical service plan changes to key and assigned customers ensuring the impact of changes are accurately and appropriately communicated.
From Csx's careers page (Oracle Recruiting), checked 29 Oct 2026.
How to apply
- Select Apply on fa-eowa-saasfaprod1.fa.ocs.oraclecloud.com. It opens Csx's own application form in a new tab, run on Oracle Recruiting.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Csx will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 29 Oct 2026 · Report this job