Project Engineer

• Strong company culture
• Competitive Compensation with Bonuses
• Great health benefits with the company paying over 80% of insurance premiums
• Wellness Program
• Paid Time Off
• Strong company match to 401(k) contributions
• Tuition reimbursement program
• Giving Program
• Paid Parental Leave

• Serve as the primary stakeholder and owner of customer equipment projects

• Serve as the primary stakeholder and owner of customer equipment projects
• Provide technical and practical expertise to support assigned Project Manager
• Review detailed customer specifications and engage appropriate stakeholders to gain full understanding, be able to interpret requirements to relevant stakeholders when necessary.
• Create and / or review design documents, including technical drawings and specification documents with input from subject matter experts
• Specify appropriate components and materials in accordance with project requirements, subject matter expertise for process and design points (calculations and sizing), and consideration of vendor selection, component suitability and availability, price, and lead time
• Advise Quality Control on specifications for component receipt and acceptance specific to a project
• Execute commissioning and according troubleshooting on automated systems to achieve validation readiness or to address customer issues in the field
• Write and execute detailed project-specific test protocols in accordance with GAMP and established templates and practices with guidance from Validation
• Execute testing activities including mechanical, electrical, and automation commissioning, GAMP qualification, customer Factory Acceptance Testing and customer Site Acceptance Testing with support from Engineering, Validation, and/or Field Service
• Construct user manuals and other customer-facing documents to comply with project requirements and realize customer satisfaction
• Perform engineering review of final documentation turnover packages
• Ensure that project scope is completely accounted for and supervise adequate packaging of all deliverables in preparation for transport
• Travel to customer site for supervision of installation, testing of installed equipment, and operator training with support from Engineering, Validation, and/or Field Service

• Identify, clarify, and manage project scope internally and with customer, facilitating change orders as necessary

• Identify, clarify, and manage project scope internally and with customer, facilitating change orders as necessary
• Employ effective communication strategies with internal and external project stakeholders, including recurring and ad-hoc meetings as appropriate
• Develop and manage project schedule and communicate schedule updates and critical paths with stakeholders with support from Project Management if necessary
• Communicate project budget for labor and materials and manage actively throughout the project to maximize project margin
• Communicate with suppliers to manage delivery of components and materials and secure expediting when necessary
• Communicate expectations and required milestone deliverables with internal departments including design, purchasing, assembly, automation, logistics, quality, and field service
• Ensure project processes are executed and documented in accordance with established procedures and quality checks
• Employ a customer-focused approach to each project to ensure customer satisfaction, trust, and long-term relationship building

• Manage assigned subset of customer accounts as the primary technical owner of products installed at customer sites by serving as the first line of support for all technical concerns or issues including customer inquiries, complaints, and upgrade requests using customer-focused approach

• Manage assigned subset of customer accounts as the primary technical owner of products installed at customer sites by serving as the first line of support for all technical concerns or issues including customer inquiries, complaints, and upgrade requests using customer-focused approach
• Address customer issues in person, over the phone, or via web-based tools by effectively communicating solutions to customer and providing effective training to relevant personnel
• Entertain customers locally or at the customer’s facility when appropriate for a project by building relationships and spending social time after normal business hours

• Contribute to or lead the realization of a new product offering from handover to Engineering from Design and Development through first customer order with support from Design & Development
• Contribute to new product designs with innovative ideas, practical design feedback, and product risk/benefit analyses
• Research technology, components, companies, or solutions that strengthen current and future product offerings
• Propose and participate in or lead improvements to Engineering internal and interdepartmental processes

• Act as an ambassador of the organization
• Adopt a 5-S and safety-first mentality throughout workspaces and responsibilities
• Seek and participate in current, relevant technical training as well as non-technical training opportunities
• Provide detailed subject matter training to colleagues and customers
• Contribute technical expertise to Sales & Marketing for quotation support when requested for change orders to active projects
• Contribute technical support to Quality for addressing customer feedback and supplier issues
• Additional tasks as assigned by superior reporting chain

• Ability to work onsite at our Glenview, IL facility
• Bachelor’s Degree in Engineering (Mechanical, Chemical, Electrical, Biomedical)
• 3-8 years’ experience building or operating process equipment (preferably in pharmaceutical industry)
• Licensed Professional Engineer not required, but considered a plus
• Familiarity with Quality Management Systems (ISO 9001:2015 preferred) and current Good Manufacturing Practices
• Awareness of personal strengths, weaknesses, and impact of decisions on wider team, department, and company
• Eagerness to learn new technical information, new processes, and new skills
• Willingness to assist outside of everyday responsibilities when required
• Demonstration of these qualities: energetic, positive, strong interpersonal communicator, detail-oriented, ethics-minded, problem-solver, adaptable, team-oriented, customer-focused, and self-motivated

• Travel several times (estimated 3-8 work weeks typical) in a year to visit domestic and international customer sites for project kickoffs, equipment installations, or other activities such as tradeshows (depending on individual assignments and quantity and scope of active projects)
• Occasional exposure to pressurized liquids, live electrical circuits, and/or chemical solutions requiring proper personal protective equipment (provided)