Grand Canyon University
From company careers site
Housing Operations Manager
- Location
- AZ Phoenix
- Work mode
- On-site
- Employment type
- Full-time
About the job
Grand Canyon University is currently seeking a Housing Operations Manager. This position is instrumental in assisting the Housing Operations Director with the planning, operation and implementation of student housing to ensure a positive, healthy and safe living and learning environment for the students.
Responsibilities :
- Develop and coordinate all processes and committees related to the assignment of student housing, including the traditional school year housing and summer housing.
- Assists Housing Coordinators with customer service complaints with parents/students.
- Review, update and create campus residential policies alongside various staff including, but not limited to, the Dean of Students, Director of Housing and Residence Life staff.
- Use the StarRez housing management system to maintain and analyze data, create and distribute reports, and assist with housing projections.
- Coordinate check-in, check-outs, building audits and walk-throughs alongside Residence Life.
- Collaborate with university marketing department to create and maintain housing related materials and resources.
- Act in the Director of Housing’s absence when necessary, ensuring uninterrupted communications with leadership in other departments.
- Assists the Director of Housing in the creation, management and oversight of the Housing department’s fiscal budget.
- Continually maintain and build new relationships with similar institutions, professional vendors and other university stakeholders to ensure industry-best products and services are offered to residents.
- Hold to and research industry-best practices and education by subscribing to industry trade literature, attending industry conferences and interacting in professional organizations.
- Meet weekly with direct reports to coach, receive project status updates, and provide professional assistance.
- Plan and create staff professional development and team building activities and opportunities.
Minimum Qualifications :
- Bachelor’s degree required from a regionally accredited institution.
- 3 years’ experience in student affairs, e.g, residence life, housing, student activities or other related student facing customer service role.
- Ability to coach, counsel, advise and mentor staff effectively.
- Ability to represent the University and Housing Operations in a professional manner.
- Strong interpersonal skills.
- Excellent organizational and problem resolution skills.
- Proficiency with computer systems and software such as housing management software, student management software, etc. and MS Office Suite software.
- Must pass background check.
- Must have valid driver’s license and clean driving record.
- Willingness to occasionally work outside of normal business hours including evenings, weekends and holidays.
- Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
Preferred Qualifications:
- Lead or supervisory experience.
- Master’s Degree.
- An understanding of student development issues in post-secondary education helpful.
From Grand Canyon University's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on gcu.wd1.myworkdayjobs.com. It opens Grand Canyon University's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Grand Canyon University will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 30 Oct 2026 · Report this job