Customer Service Specialist
- Location
- Boca Raton, FL, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
Job Description
- Answer 40-50 inbound calls per day
- Take payments
- Update demographics
- Provide claim status
- Explain copays/deductibles
- Meet productivity & KPI metrics
Qualifications
- Excellent written communication
- Phone etiquette
- Problem solving
- Proficient in Microsoft Excel
- Self-Managed
- Keen attention to detail
- Healthcare experience
- Ability to simultaneously use multiple programs.
Additional Information Job Type:
• Full-time – Monday through Friday, 9am – 5:30pm
- Full-time – Monday through Friday, 9am – 5:30pm
- #LI- Remote
• Customer Service experience within the healthcare industry (Required)
- Customer Service experience within the healthcare industry (Required)
- Ability to interpret/explain an EOB
- High school diploma or equivalent is required.
Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
From Integrated Dermatology's careers page (SmartRecruiters), checked 29 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Integrated Dermatology's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Integrated Dermatology will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 29 Oct 2026 · Report this job