Nagarro
From company careers site
Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM)
- Location
- Remote, , India
- Work mode
- Remote
- Employment type
- Full-time
About the job
Company Description 👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job Description REQUIREMENTS:
• Experience: 9+years
- Experience: 9+years
- Strong experience in ServiceNow ITSM, ITOM, CMDB, Service Mapping, and Integrations
- Hands-on experience in designing and implementing ServiceNow integrations
- Strong understanding of ServiceNow platform architecture and best practices
- Experience in implementing and supporting ITSM and ITOM solutions
- Experience in CMDB management and Service Mapping implementation
- Experience in other ServiceNow modules such as SPM, GRC, or HRSD
- ITIL knowledge is preferred
- ServiceNow certification in any module is preferred
- Ability to understand business requirements and translate them into technical solutions
- Experience in developing technical solutions and performing integration testing
- Strong problem-solving, communication, and stakeholder management skills
- Ability to work effectively in a global delivery environment
- Work with the ServiceNow team to implement ServiceNow solutions across global locations
- Provide technical expertise in ServiceNow ITSM and ITOM modules
- Design, develop, and implement ServiceNow integrations with enterprise applications
- Understand business needs and align them with standardized processes and solution design
- Prepare technical specifications and implementation documents
- Develop and implement technical solutions on the ServiceNow platform
- Configure and customize ServiceNow applications based on business requirements
- Support CMDB implementation, maintenance, and optimization activities
- Implement and support Service Mapping solutions
- Perform component integration testing and ensure quality delivery
- Collaborate with cross-functional teams to ensure successful project delivery
- Troubleshoot and resolve technical issues on the ServiceNow platform
- Ensure adherence to ServiceNow best practices and continuous improvement initiatives
- Participate in design reviews, code reviews, and provide technical recommendations
Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field
From Nagarro's careers page (SmartRecruiters), checked 29 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Nagarro's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Nagarro will reply to you directly. No real employer asks you for money to apply.
Posted 9 Sept 2026 · checked 29 Oct 2026 · Report this job