Workers' Compensation Senior Claims Representative
- Location
- New Mexico-Remote
- Work mode
- Remote
- Employment type
- Full-time
About the job
Sr Representative Claims - CH08BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Sr. Claim Representative is accountable for planning, recommending, and executing the investigation of workers’ compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the representatives will work within established procedures in adherence to statutory, regulatory and ethical requirements.
Work Arrangement: This position is 100% remote and open only to candidates who reside in the state of New Mexico.
Start Date: January 19, 2027 Hours: Monday - Friday, core business hours Training: 5 weeks
Responsibilities:
- Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy
- Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
- Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
- Provide exceptional customer service by establishing and maintaining productive business relationships with customers
- Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
- Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
- Leverage contemporary technology to achieve accurate and efficient claim outcomes
- Consistently demonstrate professional diplomacy during all interactions with customers
- Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement
- Embrace a culture of continuous improvement
Qualifications:
- Minimum of 2+ years of experience in workers' compensation claim handling required
- Certification exams and adjusting licenses as required by state
- Outstanding interpersonal skills
- Strong focus delivering outstanding customer service
- Demonstrated strong written and verbal communication skills
- Demonstrated consistent high level of performance and achievement over career span
- Excellent time management skills with the ability to manage competing priorities
- HS Diploma required, Bachelor’s Degree is preferred
Additional Details:
- This position is 100% remote and open only to candidates who reside in the state of New Mexico.
Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$62,400 - $93,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits
From Hartford Insurance Group's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on thehartford.wd5.myworkdayjobs.com. It opens Hartford Insurance Group's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Hartford Insurance Group will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 30 Oct 2026 · Report this job