F&A Operations Leadership- All towers (RTR, PTP, OTC) (India)

• Own and manage end-to-end AP operations, including invoice processing, payment runs, vendor reconciliation, and month-end closing.
• Ensure adherence to SLAs, KPIs, and performance benchmarks (invoice accuracy, cycle time, on-time payments).
• Oversee high-volume, multi-entity, multi-currency invoice processing environments.
• Ensure accurate accounting of liabilities in line with GAAP / IFRS.

• Lead, mentor, and develop AP managers, team leads, and analysts.
• Drive a strong culture of accountability, ownership, and continuous improvement.
• Manage workforce planning, hiring, training, performance assessments, and succession planning.
• Act as a senior escalation point for complex operational or people-related issues.

• Ensure compliance with internal controls, SOX requirements, audit standards, and tax regulations (e.g., GST, TDS, VAT).
• Partner with internal and external auditors to support successful audit outcomes.
• Implement and maintain robust documentation, SOPs, and control frameworks.
• Identify process risks and proactively implement mitigation strategies.

• Act as the primary interface for business leaders, procurement, treasury, tax, and IT teams.
• Manage strategic vendor relationships and address escalations related to payments, disputes, and compliance.
• Collaborate with Procurement to strengthen 3-way matching, invoice accuracy, and vendor onboarding controls.

• Lead AP automation initiatives including OCR, RPA, E-invoicing, workflow tools, and ERP enhancements.
• Drive system improvements within SAP, Oracle, Workday, or similar ERPs.
• Analyze data to identify process bottlenecks and improvement opportunities.
• Champion continuous improvement using Lean, Six Sigma, and process re-engineering techniques.

• Support cash flow forecasting in collaboration with Treasury.
• Partner with Finance leadership on monthly, quarterly, and annual close activities.
• Prepare and present AP performance metrics and executive dashboards.
• Contribute to broader Finance transformation and cost-saving initiatives.
• Key Performance Indicators (KPIs)Invoice processing cycle timeFirst-pass yield / accuracy rate
• On-time payment percentage
• Vendor satisfaction score
• Audit findings and control effectiveness
• Cost per invoice

• CA / CPA / CMA / ACCA Experience10–15+ years of progressive experience in Accounts Payable or Procure-to-Pay
• Minimum 5+ years in a people leadership role
• Experience in shared services / global finance operations preferred
• Strong exposure to ERP systems (SAP S/4HANA, Oracle, Workday, etc.)

• Strong financial and accounting acumen
• Deep understanding of AP controls, compliance, and tax concepts
• Excellent stakeholder and vendor management skills
• Proven ability to drive transformation and automation
• Strong analytical, problem-solving, and decision-making skills
• Effective communication and executive presentation skills

• Lead or Manage team of Group Managers (Collections, F&A, Order Management & IT Service Desk) ~ Team size of 120+ FTE's

• Lead or Manage team of Group Managers (Collections, F&A, Order Management & IT Service Desk) ~ Team size of 120+ FTE's
• Create and Drive Business Process Excellence and Transformation strategies & Projects for F&A Business P2P, R2R and O2C.
• Ensure client SLAs and deliverables are met
• Strong domain knowledge and able to support review process
• Good understanding on ERP like Workday, Oracle
• To be willing to work in any shifts
• Drive initiatives and Team building activities.
• Adhere to reasonable operational requests from the management.
• To attend all meetings and trainings as per requirements
• Work very closely with teams across delivery locations and client.
• Contribute and present in client/customer reviews/meetings

• Manage the end-to-end order management process, including order entry, order fulfillment, and delivery tracking.
• Monitor and enforce adherence to order management policies and procedures to ensure accuracy, completeness, and compliance.
• Lead a team of order management professionals, providing guidance, coaching, and performance management to ensure operational excellence.
• Collaborate with the sales and customer service teams to resolve any order-related issues, including order changes, cancellations, or pricing discrepancies.
• Coordinate with inventory management and logistics teams to ensure timely and accurate delivery of orders.
• Prepare and analyze order management met