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ServiceNow
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Software Engineer

Location
Santa Clara, CALIFORNIA, United States
Work mode
On-site
Employment type
Full-time

About the job

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description Job Description About the team

The Dev-Access Visibility team in Platform Security Core builds Access Analyzer and Security Data Filters. These products help ServiceNow customers understand, analyze, and reduce access risk across their instances. We’re also expanding into AI-assisted access analysis. What you’ll do

  • Design, build, and ship features for Access Analyzer on the Now Platform, from design through release
  • Develop and maintain server-side (Glide/JavaScript) and UI components, plus REST APIs
  • Work with platform security constructs such as ACLs, roles, and access evaluation to deliver accurate, performant access insights
  • Own features end to end: design, implementation, testing, documentation, and production support
  • Contribute to quality: unit and automated tests, code reviews, defect triage, and release readiness
  • Collaborate with Product, QE, Release Management, and other Platform Security teams
  • Use AI-assisted development tools responsibly to improve productivity while maintaining code quality
  • Mentor peers through design discussions and code reviews

Qualifications Required

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience

  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
  • 4+ years of professional software engineering experience
  • Strong proficiency in JavaScript and/or Java; solid grasp of object-oriented design and data structures
  • Hands-on experience with relational databases, including strong SQL skills (queries, joins, indexing) and MySQL
  • Experience building and consuming REST APIs and server-side application logic
  • Experience with automated testing and CI/CD practices
  • Strong written and verbal communication; able to explain technical decisions to peers and stakeholders
  • Demonstrated ownership: takes work from ambiguity to delivery

• Experience with the ServiceNow platform (Glide, scoped apps, ACLs, Flow Designer, UI frameworks)

  • Experience with the ServiceNow platform (Glide, scoped apps, ACLs, Flow Designer, UI frameworks)
  • Background in security, identity and access management, or authorization systems
  • Familiarity with policy engines or access-control models (RBAC/ABAC)
  • Experience with large-scale data processing or query performance tuning
  • Exposure to LLM/AI-agent development, or experience using AI coding tools in daily workflow
  • Experience working in a regulated or compliance-sensitive environment

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

From ServiceNow's careers page (SmartRecruiters), checked 31 Oct 2026.

How to apply

  1. Select Apply on servicenow.com. It opens ServiceNow's own application form in a new tab, run on SmartRecruiters.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. ServiceNow will reply to you directly. No real employer asks you for money to apply.

Posted 26 Oct 2026 · checked 31 Oct 2026 · Report this job

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