Strategic Project Lead - Speech & Audio AI (United States)

Your Impact

• Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks.

• Manage client communication, status updates, workshops, and escalations.

• Translate client requirements into annotation guidelines, workflows, tooling, and quality standards.

• Define and monitor quality metrics, including transcription accuracy, word error rate (WER), diarization, and linguistic consistency.

• Troubleshoot quality issues and resolve ambiguous requirements with clients.

• Provide domain expertise across speech and audio workflows, advising on feasibility, evaluation methods, and tooling.

• Build reusable guidelines, SOPs, and QA frameworks while mentoring Operations Specialists.

• Support new project scoping, pilots, and capability development as speech and voice AI evolves.

What You Bring

• 1–2+ years of experience in AI data operations, project coordination, or delivery, ideally in a GenAI or frontier AI environment.

• Hands-on familiarity with at least one speech, audio, language, or conversational AI workflow.

• Experience coordinating projects or workstreams, managing stakeholders, and communicating with clients.

• Understanding of data quality, annotation workflows, and quality assurance methods.

• Ability to turn client requirements into clear guidelines, workflows, and quality standards.

• Strong problem-solving skills and the ability to manage multiple priorities in a fast-moving environment.

• Interest in current AI developments and how speech, audio, and voice-agent technologies are evolving.

Nice to Have

• Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation.

• Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation.

• Experience with localization, cross-locale consistency, CJK languages, or low-resource languages.

• Bilingual or multilingual capabilities, particularly German or a Nordic language.