EXECUTIVE N - APPLICATION TECHNOLOGIST

External Job Description Key Responsibilities Technical Diagnostics & Solutioning • Conduct detailed site assessments for waterproofing, industrial flooring, repair and rehabilitation requirements. • Evaluate concrete structures, substrate condition, structural distress, water ingress, cracks, delamination, corrosion, dampness and other failure indicators. • Identify root causes at problem sites and recommend suitable product systems and application methodologies. • Prepare practical site recommendations, technical notes and corrective action inputs for customers, contractors and sales teams. Project Site Support & Execution Supervision • Provide on-site support for mega-sites, strategic accounts and complex/high-value executions. • Supervise critical applications of preformed membranes, liquid-applied membranes, industrial floorings and repair systems. • Ensure correct substrate preparation, method of application, detailing, sequencing and workmanship quality. • Support mock-ups, trials, first-time applications, system demonstrations and site-level contractor enablement. Quality Assurance & Service Management • Monitor adherence to approved specifications, standard application procedures and quality expectations. • Undertake site audits and identify execution risks before they become service issues. • Investigate complaints, conduct root cause analysis and recommend corrective and preventive actions. • Drive reduction in repeat complaints, service escalations and compensation payouts. Customer, Account & Sales Support • Act as the technical interface for builders, consultants, contractors, PMCs, industrial customers and internal APPS teams. • Support product/system approvals, technical discussions, presentations and site conversions. • Train applicators and site teams on correct application practices, system limitations and execution controls. • Provide competitive intelligence and site learnings to improve solutioning and account conversion.

Qualification : B.E./B.Tech in Civil Engineering is mandatory. M.Tech / structural engineering / construction management exposure will be preferred. Experience Preferably 3 to 6 years in construction chemicals, waterproofing, flooring, repair systems or technical services/application engineering.