KYC Data and Metrics
- Location
- Mumbai Maharashtra India
- Work mode
- On-site
- Employment type
- Full-time
About the job
The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. Key Responsibilities Data Analysis & Reporting
• Produce daily, weekly, and monthly KYC operational reports and scorecards.
- Produce daily, weekly, and monthly KYC operational reports and scorecards.
- Analyze large datasets to identify trends, risks, bottlenecks, and performance opportunities.
- Develop and maintain management information (MI) dashboards and KPI reporting.
- Perform data reconciliation and quality checks to ensure reporting accuracy.
- Provide actionable insights to senior management through data-driven analysis.
• Define, calculate, and monitor key performance indicators (KPIs) and service level metrics.
- Define, calculate, and monitor key performance indicators (KPIs) and service level metrics.
- Track productivity, capacity, cycle times, aging, and quality metrics across KYC processes.
- Support governance forums by preparing metrics packs and executive summaries.
- Conduct root cause analysis for metric variances and performance gaps.
• Identify opportunities to automate recurring reports and data processes.
- Identify opportunities to automate recurring reports and data processes.
- Utilize tools such as Excel, SQL, Power BI, Tableau, KNIME, Alteryx, or Python to improve reporting efficiency.
- Partner with Operations, Technology, and Data teams to enhance reporting capabilities.
- Support implementation of new reporting solutions and dashboards.
• Ensure compliance with data governance policies and reporting standards.
- Ensure compliance with data governance policies and reporting standards.
- Maintain documentation of reporting methodologies and data definitions.
- Support audit, regulatory, and compliance requests related to KYC metrics.
- Validate data sources and monitor data quality issues.
• Collaborate with KYC Operations, Compliance, Risk, and Business teams.
- Collaborate with KYC Operations, Compliance, Risk, and Business teams.
- Present findings and recommendations to managers and senior leadership.
- Respond to ad-hoc data requests and business inquiries within agreed timelines.
- Serve as a subject matter expert for KYC operational metrics and reporting.
• Bachelor's degree in Business, Finance, Statistics, Mathematics, Data Analytics, Computer Science, or related discipline.
- Bachelor's degree in Business, Finance, Statistics, Mathematics, Data Analytics, Computer Science, or related discipline.
- 5-7 years of experience in data analytics, MIS reporting, KYC operations, AML, or financial services.
- Strong analytical and problem-solving skills.
- Advanced Microsoft Excel skills (Pivot Tables, Power Query, complex formulas).
- Experience with SQL for data extraction and analysis.
- Strong attention to detail and data quality.
- Experience in KYC, AML, Financial Crimes, Client Onboarding, or Compliance Operations.
- Knowledge of banking regulations and KYC lifecycle management.
- Experience with Power BI, Tableau, KNIME, Alteryx, Python, or other analytics tools.
- Exposure to automation and process improvement initiatives.
- Understanding of data governance and risk management practices.
------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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From Citigroup's careers page (Workday), checked 29 Oct 2026.
How to apply
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Posted 28 Oct 2026 · checked 29 Oct 2026 · Report this job