Client Relations Manager (Consortium)

Job Description Ingram Content Group (ICG) is hiring a Client Relations Manager to join our Consortium (CBSD) team in our Minneapolis office. This is not a remote position, and this person must be based in the Minneapolis area. Hybrid schedules will be offered. In this role, you will serve as the primary point of contact between Consortium (CBSD) and assigned client publishers. You’ll lead the ongoing business relationship, liaise with the rest of the company to support the needs of the publisher, offer consultation to the publisher based on industry experience, instruct clients on policies/procedures, and counsel them in the tools available through ICG, as well as the broader industry, to maximize their success. This includes but is not limited to: production of high quality, appropriate and consistent sales materials, sales cycle timelines, relevant aspects of marketing and sales, implementing an eContent strategy, and use of print on demand. You’ll also lead meetings with client publishers and provide constructive feedback. It will be your responsibility to maintain client satisfaction exemplified by being client focused and responding with a sense of urgency. About Consortium Book Sales & Distribution

Consortium®, part of Ingram Publisher Services, champions independent publishers worldwide. Since 1985, we’ve connected bold ideas to readers by connecting unique voices to trade, library, and academic markets across the world. Consortium champions stories that shape culture, spark conversation and help publishers grow in a competitive marketplace. At Consortium, we believe in connecting people with stories that matter. Our collaborative culture values innovation, diversity, and professional growth. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications:

Additional Information Perks/Benefits:

• Casual Dress Code Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.