Order Entry Specialist

• Review customer purchase orders and order hand-off information and accurately enter sales orders for distributed products into our systems.

• Review customer purchase orders and order hand-off information and accurately enter sales orders for distributed products into our systems.
• Prepare and distribute shipment paperwork to support accurate execution of sales orders.
• Enter purchase orders and material transfers for components needed to complete orders and issue orders to external suppliers.
• Communicate with external suppliers to monitor delivery dates.
• Send Sales Order Acknowledgements to customers and communicate order updates.
• Complete requests for new customers, bill-to/ship-to addresses, and vendors.
• Assist with changes and updates to sales orders and purchase orders.
• Provide prompt follow-up to customer order needs, inquiries, and non-technical issues.
• Engage the appropriate resources to resolve order fulfillment issues.
• Follow established order fulfillment processes related to product availability and production determination.

• Dynamics or other ERP system experience is preferred but not required.
• Previous customer service or administrative experience supporting business processes and customer needs within an order execution environment is preferred.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office, especially Excel.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong communication skills and ability to work well in a team.
• Must pass background and drug screen.