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UFP Factory Built, LLC
From company careers site

Transportation Technology Admin

Location
Grand Rapids, MI (Eagle Crest)
Work mode
On-site
Employment type
Full-time

About the job

Job Summary The Transportation Technology Admin is a heavy support role focused on keeping systems up and running and responding to tickets through a ticketing system. In addition to daily system support, this role involves assisting with project standups as directed by the Transportation Technology Manager.

Principal Duties and Responsibilities

  • Develops and maintains daily, weekly, monthly, and ad hoc reports to communicate performance metrics and financial results to management and outside parties
  • Provides comprehensive support, maintenance, and training for critical transportation systems, including Shipper TMS, Private Fleet TMS, Fuel provider systems, ELD and safety systems, tablet hardware, and Mobile Device Management (MDM)
  • Instructs and guides internal end users and outside carriers on the effective use of all systems within the supported transportation technology scope
  • Monitors interface errors and collaborates with technical personnel to resolve issues, ensuring the ongoing maintenance of transportation software
  • Maintains system data including FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, and user access
  • Recommends system improvements to the Transportation Technology Manager based on user reports and feedback

Qualifications

  • Preferred bachelor’s degree in Business, Computer Sciences/Technology, or other related discipline or equivalent
  • Three to five years of experience in the transportation industry
  • Strong knowledge of Microsoft Office products, particularly MS Excel and MS Access
  • Prior experience with Transportation Management Systems, ELD/Telematics, Fuel Card Providers, MDM use and implementation, and Driver/Equipment Qualifications is a plus
  • Demonstrated ability to adapt quickly to changing priorities, multitask effectively, and work efficiently in a fast-paced environment

The Company is an Equal Opportunity Employer.

From UFP Factory Built, LLC's careers page (Workday), checked 29 Oct 2026.

How to apply

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