Experienced Service Advisor
- Location
- Wilde Subaru, Waukesha, WI 53186
- Work mode
- On-site
- Employment type
- Full-time
About the job
Dealership: L0553 Wilde Subaru
Wilde Subaru
Immediate Need: Experienced Service Advisor
• Pay: Will be discussed in-depth during in-person interview • Schedule: We ask that you have open availability to support dealership operations and customer demand. You will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings. Reports to: Service Manager Onsite in: Waukesha, Wisconsin Why Join Our Team?
- Join a trusted Subaru dealership backed by a 4.8-star Dealer Rater rating and more than 1,300 customer reviews .
- Partner with a knowledgeable team recognized by customers for attentive service.
- Build your career in a dealership where customers return because they trust the sales, service, and technician teams to take care of them.
- Be part of a growing organization committed to hiring local talent, supporting the Milwaukee-area community, and creating familiar relationships with customers.
- Represent the Subaru brand in a modern, customer-focused environment where quality expertise and employee interactions are noticed and appreciated.
What You'll Do
- Greet service customers, answer incoming calls, and identify vehicle concerns using established customer-contact processes.
- Conduct vehicle walk-arounds, review service needs, and recommend multi-point inspections.
- Explain recommended repairs, pricing, and estimated completion times before work begins.
- Create accurate repair orders in ADP and obtain customer authorization for additional services.
- Dispatch repair orders to technicians and communicate with the shop throughout the repair process.
- Keep customers updated on vehicle status, inspection findings, and changes to the original estimate.
- Process service payments and review completed repairs with customers at vehicle delivery.
- Welcome new vehicle owners through the Sales-to-Service process and explain available service support.
What You'll Bring
- Typing – ability to type efficiently in order to enter repair orders.
- Mathematics – calculating service costs and counting change.
- 1+ Year of Automotive Dealership experience
- Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com . About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
From L0801 Hudson Ford's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on lithia.wd504.myworkdayjobs.com. It opens L0801 Hudson Ford's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- L0801 Hudson Ford will reply to you directly. No real employer asks you for money to apply.
Posted 28 Oct 2026 · checked 30 Oct 2026 · Report this job