Process Specialist

Job Requirements Work closely with multiple delivery stakeholders to understand their needs. Plan, create and manage the overall Quality Assurance Plan Participate in certification audits Prepare and present reports and metrics to Senior Management Collect & collate Quality metrics, Perform data analysis and identify problem areas. Support teams in performing root cause analysis Identify quality assurance process bottleneck and suggest actions for improvement Oversee continuous improvement projects Updating the QA manager on the status of the process compliance, process gaps, etc Conduct Process trainings for project teams and support groups Escalate the project issues to the delivery management meeting so as to resolve them

Work Experience Awareness on Quality Management standards ISO 9001: 2015 , ISO 27001 & CMMI Familiarity with Quality Management System, its structure, intent and maintenance Knowledge on project lifecycle management, project tracking and control Good knowledge in Continuous improvement methodologies like Six Sigma, Lean and Kaizen Knowledge on SDLC & Agile project Management Excellent people management and leadership skills Ability to work in a highly geographically dispersed organization