SAM - Lead

Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team:

Job Description The Opportunity: What Your Impact Will Be: CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends to all our brands, partners, and suppliers. Job Description Position Summary The Software Asset Management (SAM) Lead – India Technology Center (MTIC) serves as the senior operational and functional lead supporting Mattel’s global Software Asset Management capability. This is a hands-on SAM leadership role responsible for helping coordinate day-to-day service delivery while independently performing complex SAM work across publishers, licensing models, software requests, Effective License Positions (ELPs), compliance, optimization, audits, renewals, data quality, and operational governance. The SAM Lead serves as a key point of continuity between the Global SAM Manager and the MTIC SAM team and may act as the delegated functional representative for SAM when the Global SAM Manager is unavailable . The role therefore requires broad SAM experience, sound licensing judgment, strong analytical capability, and the ability to communicate defensible SAM positions to technical teams, Product Owners, Procurement, Finance, Contract Management, leadership, and other stakeholders. The role provides functional leadership, work coordination, mentoring, quality oversight, and operational direction but does not inherently require formal direct people-management responsibility. Formal people-management responsibilities, if any, will be determined separately by the organizational structure. The successful candidate must be capable of operating independently within established SAM governance and decision rights while knowing when material licensing, financial, compliance, data, or organizational matters require escalation to the Global SAM Manager. Location: Hyderabad, India

Department: Global Technology Organization / Partner Strategy

Reports To: Global Software Asset Management Manager

Employment Type: Full-Time Key Responsibilities SAM Service Leadership & Operational Continuity

Qualifications What We’re Looking For: Preferred Qualifications & Experience Mattel will consider candidates with demonstrated experience and capability across the following areas. Candidates are not expected to have worked with every listed publisher, technology, or scenario; however, the successful candidate must demonstrate sufficient breadth and depth to operate independently as a senior SAM practitioner.

• Significant professional experience in Software Asset Management, IT Asset Management, software licensing, or license compliance within a complex enterprise environment. • Demonstrated experience serving in a senior, lead, supervisory, or functional-lead capacity. • Broad experience across multiple enterprise software publishers and licensing models rather than experience limited primarily to a single publisher. • Demonstrated experience developing or reviewing Effective License Positions, entitlement reconciliations, compliance positions, true-ups, renewals, or software audit responses. • Strong understanding of software entitlements, deployment, usage, reconciliation, licensing metrics, product-use rights, and subscription or consumption models. • Experience identifying and delivering software optimization, reclamation, rightsizing, cost avoidance, or financial-value opportunities. • Experience working with enterprise SAM/ITAM platforms such as Flexera One, ServiceNow SAM/ITAM, Snow, or comparable technologies. • Experience working with SaaS-management, publisher-portal, inventory, endpoint, or usage-data sources. • Ability to investigate incomplete, conflicting, or unreliable data rather than relying solely on system-generated results. • Experience supporting complex enterprise publishers such as Microsoft, Adobe, Oracle, IBM, VMware/Broadcom, Autodesk, Citrix, Red Hat, or comparable publishers. • Strong analytical, problem-solving, documentation, and decision-making capability. • Ability to coach and mentor analysts and communicate SAM reasoning rather than simply provide answers. • Ability to communicate complex licensing, financial, compliance, and data issues clearly to technical and non-technical stakeholders. • Experience working across global teams, distributed service models, or managed-service environments. • Demonstrated ability to operate independently while recognizing when material issues require escalation. • Experience with reporting, analytics, workflow automation, or continuous-improvement initiatives is beneficial. • Familiarity with Flexera One SaaS Management, Nexthink, ServiceNow, Power BI, or comparable technologies is beneficial. • Certifications such as CSAM, CHAMP, ITAM Foundation, ITIL, Flexera certifications, or comparable industry credentials are beneficial. • Bachelor’s degree in information technology, Business, Computer Science, or a related discipline, or equivalent relevant professional experience. Core Competencies SAM Judgment

Applies broad SAM knowledge and professional judgment to complex or unfamiliar licensing situations and knows how to establish a defensible position when the answer is not immediately known. Functional Leadership

Provides direction, coaching, quality oversight, and operational continuity without requiring formal direct-report authority. Publisher Breadth

Works effectively across multiple publishers and licensing models and can apply SAM methodology to unfamiliar products or scenarios. Analytical Communication

Communicates position, driver, trend, mitigation, risk, and required decisions clearly to stakeholders and leadership. Decision Discipline

Understands the boundaries between SAM intelligence, business demand, Product Owner accountability, commercial authority, and enterprise risk acceptance. Data Judgment

Recognizes that system-generated information must be validated and can distinguish trusted evidence from information requiring further investigation. Operational Ownership

Takes responsibility for service outcomes, follows issues through resolution, and identifies risks or dependencies before they materially affect delivery. Coaching & Knowledge Transfer

Develops other practitioners by teaching reasoning and methodology rather than creating dependency on individual expertise. Cross-Functional Partnership

Works effectively across technical, commercial, financial, security, architectural, and business functions while respecting functional ownership boundaries. Continuous Improvement

Identifies opportunities to simplify, standardize, automate, and strengthen SAM processes without sacrificing appropriate controls or professional judgment. What Success Looks Like Success in this role means: