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Howden Group Services Limited
From company careers site

Associate Director - Reinsurance Claims

Location
Edina – 7701 France Avenue South
Work mode
On-site
Employment type
Full-time

About the job

Howden Re is the global reinsurance broker and risk, capital & strategic advisor focused on relentless innovation & superior analytics for top client service. ​ ​

About Role Howden Tiger is the global reinsurance broker and risk, capital, & strategic advisor focused on relentless innovation & superior analytics for top client service. Our Accounting and Claims team is looking for an Associate Director level hire who has 4+ years of experience handling the reinsurance claims function for our clients. This would include working with our external Clients/Reinsurers and internally with our Broker Teams .

Primary Responsibilities:

  • Proactively maintain relationships with brokers, clients, and reinsurers to ensure clear communication and deliver the highest level of client service
  • Receive initial loss notices, loss status updates and proofs of loss from clients and forward to applicable reinsurers.
  • Confirm coverage under treaty; review contract wording for retention & limit, LAE treatment, loss reporting requirements, loss attachment basis, etc.
  • Prepare / review loss calculations to ensure accuracy and compliance with contract terms
  • Process claims transactions in accounting and claims system
  • Track the status of reinsurer settlements, periodically following for payment as necessary; promptly forward collected funds to client
  • Attendance at client claims audits as needed
  • Perform all reinsurance claims functions for selected client accounts and provide backup coverage for other accounts as needed
  • Review new contract wordings for key terms and input into the system of record
  • Monitor and diary claims reporting and request updates from clients on stale claims
  • Prepare reporting forms and adjustment calculations for client use as needed
  • Assist Clients with calculation of their Schedule F funding requirements and obtain Letters of Credit from Reinsurers, ensuring that all beneficiary requirements are met, and documents are received prior to company deadline
  • Work with other departments to promptly forward all funds to payees in a timely manner
  • Monitor approval status of reinsurers and obtain approval of new reinsurers as needed
  • Assist in the maintenance of reinsurer database
  • Assist with and/or lead training for new hires on topics such as systems, reinsurance concepts, claims, etc.
  • Experience in multiple lines of business is a plus, including but not limited to: property; long-tail casualty such as workers compensation, commercial general liability, professional liability, etc.; specialty; excess and surplus lines; etc.

Qualifications:

  • Bachelor’s Degree
  • 4+ years of Reinsurance Intermediary Claims Experience
  • Proficient with Microsoft Office Products,
  • Must be authorized to work in the U.S.

From Howden Group Services Limited's careers page (Workday), checked 29 Oct 2026.

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