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Lead Principal Advanced Services Engineer, ERP

Location
United States
Work mode
On-site
Employment type
Full-time

About the job

As a member of the Customer Success Services organization, your focus is to deliver implementation and post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

From Oracle's careers page (Oracle Recruiting), checked 31 Oct 2026.

How to apply

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