Mid Market Account Manager
- Location
- San Antonio, Texas, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions.
How You Will Make an Impact
- Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
- Win back former customers by presenting compelling solutions and incentives
- Achieve monthly revenue quotas through strategic account management and targeted sales activities
- Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
- Develop customer-centric proposals that articulate Spectrum’s value proposition
- Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
- Maintain comprehensive sales databases to track activity and customer information
- Work closely with Sales Support and Marketing teams to drive successful account outcomes
- Participate in sales meetings and training sessions to deepen your knowledge and expertise
Working Conditions
- Office-based role with occasional travel to customer locations
What You Will Bring to Spectrum
Required Qualifications
Education
• High school diploma or general education degree required (GED)
- High school diploma or general education degree required (GED)
- Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks
Preferred Qualifications
Education
• Bachelor’s degree in a business-related field
- Bachelor’s degree in a business-related field
• Account management or sales experience in the telecommunications B2B industry
- Account management or sales experience in the telecommunications B2B industry
- Practical experience using CRM systems such as SalesForce
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook
#LI-SE1 SCM240 2026-86602 SCM240 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
From Charter Communications, Inc.'s careers page (Company careers page), checked 29 Oct 2026.
How to apply
- Select Apply on jobs.spectrum.com. It opens Charter Communications, Inc.'s own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Charter Communications, Inc. will reply to you directly. No real employer asks you for money to apply.
Posted 29 Oct 2026 · checked 29 Oct 2026 · Report this job