Dir, CRM & Sales Enablement
- Location
- Trenton, NJ, US
- Work mode
- On-site
- Employment type
- Full-time
About the job
Opportunity: PLADS- Director, CRM & Sales Enablement Salary Range: $150,000 to $200,000 Job Posting End Date: November 13, 2026
We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.
- If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
- If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Acting as a Champion for Change
- Demonstrating Initiative
- Developing Talen
- Managing Performance
What does it take to be successful in this role?
- Experience/Knowledge in the Group Insurance business
- Experience presenting to executive leadership, governance committees, and boards.
- Strong working knowledge of Aflac Group product portfolio, systems, operational process and industry practices
- Experience with customer experience transformation customer engagement capabilities.
- Deep understanding of B2B2C distribution models, underwriting dependencies, and the lifecycle of insurance.
- Strong knowledge of federal, state, and local regulatory and industry requirements, and standard concepts, practices, and procedures as they relate to the insurance industry
- Solid technical understanding of implementing services with third party platforms
- Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with internal and external customers
- Strong problem solving, negotiation, and time management skills
- Ability to establish and develop effective relationships with internal and external partners
- Broad knowledge of Aflac products and systems related to enrollment facilitation
- Strong knowledge of assigned CRM platforms and their technical capabilities for Aflac’s products
- Strong experience building business cases, investment prioritization and executive portfolio governance.
Education & Experience Required
- Bachelor's Degree Experience Job Related field
- 10+ years of professional job-related work experience with 5+ years management experience plus monitoring or directing strategic planning initiatives
- experience in CRM product management, sales enablement, or revenue operations
Or an equivalent combination of education and experience
Travel Less than or equal to 10 percent
Principal Duties & Responsibilities • Support the execution of customer relationship management, sales enablement, and customer engagement strategies aligned with organizational objectives. • Lead business initiatives that enhance customer acquisition, retention, broker engagement, sales effectiveness, operational efficiency, and customer experience. <span style="font-size:12.0pt;font-family:Arial, sans
From Aflac's careers page (Company careers page), checked 30 Oct 2026.
How to apply
- Select Apply on aflac.com. It opens Aflac's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Aflac will reply to you directly. No real employer asks you for money to apply.
Posted 29 Oct 2026 · checked 30 Oct 2026 · Report this job