Scheduling Analyst
- Location
- King of Prussia, PA, USA
- Work mode
- On-site
- Employment type
- Full-time
About the job
Scheduling Analyst
Location US-PA-King of Prussia ID 2026-10637 Category Administrative & Clerical Position Type Salary Full Time Work Arrangement Hybrid
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission– To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision– Every patient deserves access to quality healthcare.
Our Values– The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Day Time Hours (no holidays/weekends)
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits .
Responsibilities The Scheduling Analyst is a key role within the HarmonyCares Medical Group. The Scheduling Analyst works with market leaders and Lead Scheduler to develop strategy and action plans to optimize patient engagement. Evaluates and implements scheduling policies and protocols to ensure effective and efficient workflows. The scheduling analyst collaborates with medical assistants, patient care coordinators, providers, patients, and other supportive functions within the HarmonyCares Medical Group to prioritize patient visits, adhere to provider contact hours, and overall management of census.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and maintain provider schedules to meet patient needs.
- Manage provider census through proactive census risk management.
- Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process.
- Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated.
- Maintain relationships and effectively communicate HarmonyCares services with patients and family members.
- Place and receive phone calls to facilitate effective scheduling function.
- Escalate scheduling concerns, and issues, both internally and externally
- Adhere to patient confidentiality policies and procedures.
- Attend required meetings and in-services.
- Collaborate with manager, teammates, and other HarmonyCares employees.
- Perform other duties as required.
Qualifications REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE
• 2+ years college, and/or equivalent experience
- 2+ years college, and/or equivalent experience
- 2 years of healthcare or customer service experience required
- Strong analytical and critical thinking skills
- Moves quickly to solve complex, real-time issues
- Possesses excellent written and verbal communication skills.
- Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency.
- Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)
- Scheduling or logistics experience preferred
- Strong working knowledge of medical terminology, conditions, illnesses and treatment practices.
Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Options Apply for this Job Apply Share Submit a referral to this job Refer
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
Application FAQs Software Powered by ICIMS www.icims.com
From Germantown Technologies India's careers page (Company careers page), checked 31 Oct 2026.
How to apply
- Select Apply on rubiconfounders.com. It opens Germantown Technologies India's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Germantown Technologies India will reply to you directly. No real employer asks you for money to apply.
Posted 28 Oct 2026 · checked 31 Oct 2026 · Report this job