Claim Insurance

• Receive, review, and process insurance claims in accordance with applicable policy terms and internal procedures.

• Receive, review, and process insurance claims in accordance with applicable policy terms and internal procedures.
• Verify claim forms, supporting documents, and policy details to ensure accuracy and completeness.
• Assess claim eligibility and identify discrepancies, missing information, or inconsistencies in submitted documents.
• Coordinate with customers and relevant teams to obtain additional information and facilitate claim processing.
• Track claim progress and follow up on pending documentation, assessments, approvals, and settlements.
• Investigate unusual claim patterns or potential discrepancies and escalate cases for further review when required.
• Maintain accurate claim records, case updates, and supporting documentation.
• Respond to customer queries regarding claim status, documentation requirements, and settlement procedures.
• Ensure claims are handled within established timelines and in compliance with applicable regulations and organizational guidelines.
• Contribute to improving claims processing efficiency, accuracy, and customer satisfaction.

• Experience: 2+ years of experience in insurance claims processing, claims administration, or a related field.
• Insurance Knowledge: Understanding of insurance policies, claim assessment, verification, and settlement procedures.
• Documentation Skills: Ability to review and validate claim forms and supporting documents with accuracy.
• Analytical Thinking: Strong attention to detail and the ability to identify discrepancies and resolve issues.
• Communication: Effective verbal and written communication skills for customer interactions and internal coordination.
• Time Management: Ability to prioritize multiple claims, manage follow-ups, and meet processing deadlines.
• Technical Proficiency: Familiarity with MS Office and insurance claims management systems.
• Professionalism: Strong ethical standards, confidentiality, and a customer-focused approach.
• Location: Ability to work in Ahmedabad or Surat.