Hypothermia Case Manager, PT

Location: Loudoun Homeless Services Center (LHSC) Department: Loudoun Homeless Services Center Reports To: Drop-In Program Manager FLSA Status: Non-Exempt Pay Rate: $27.00 per hour Schedule: 3 days per week (24 hours), including at least one weekend day. About Shelter House Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 200 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 3,000 individuals, half of which were children.  Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) About the Role Shelter House is seeking a compassionate and dedicated Part-Time Hypothermia Case Manager to support individuals accessing services at the Loudoun Homeless Services Center (LHSC). In this role, you will help create a safe, welcoming, and supportive environment for individuals experiencing homelessness during the cold-weather season. You will build trusting relationships with clients, connect them to essential resources, and support their progress toward housing stability and personal goals. The ideal candidate is passionate about helping others, comfortable working in a fast-paced shelter environment, and committed to providing trauma-informed, Housing First, and client-centered services. How You Will Contribute Client Support & Engagement

• Maintain accurate and timely client records, including documenting client interactions within 24 hours using internal tracking systems and HMIS. • Communicate important client updates and service needs to appropriate team members. • Collaborate with Shelter House staff, community partners, and other service providers to coordinate client services. • Develop and facilitate client workshops on topics such as budgeting, employment readiness, self-care, and mental health. • Maintain knowledge of emergency procedures, safety protocols, and mandated reporting responsibilities. • Participate in staff meetings, trainings, and ongoing professional development opportunities. • Provide on-call support as directed by the supervisor. • Safely operate Shelter House vehicles to transport clients when needed. • Follow agency policies, program procedures, and funder requirements. • Demonstrate proficiency with Microsoft Office and standard office equipment. • Model Shelter House's iCARE values in all interactions with clients, colleagues, and community partners. • Perform other duties as assigned to support the program and organization. Requirements Required Qualifications

• Ability to meet annual TB screening requirements. • Ability to sit or stand for extended periods. • Ability to lift and carry items weighing 10–20 pounds. Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.