Patient Scheduler - Specialty Clinic Call Center
- Location
- University Health Truman Medical Center
- Work mode
- On-site
- Employment type
- Full-time
About the job
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Patient Scheduler - Specialty Clinic Call Center
101 Truman Medical Center
Job Location University Health Truman Medical Center
Kansas City, Missouri
Department
ID Clinic UHTMC
Position Type
Full time
Work Schedule
8:00AM - 4:30PM
Hours Per Week
40
Job Description
Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler , you’ll be the first point of contact for our patients, guiding them through every step of their visit—from scheduling their appointment to checking them in and ensuring their visit goes smoothly. You’ll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we’d love to have you on board!
What You’ll Do:
- Be the First Friendly Face: Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish.
- Manage Patient Flow: Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins.
- Accurate Record Keeping: Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone.
- Communication Pro: Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization’s Discount Policy with clarity.
- Be the Scheduling Guru: Take charge of the clinic schedule, ensuring it’s effective, organized, and optimized for the best patient experience.
What You Need to Bring:
- Education: High school diploma or equivalent.
- Experience: At least one year of customer service experience, where you’ve honed your ability to communicate clearly and effectively.
- Communication Skills: You’ve got excellent verbal communication skills, and you’re also great with written communication—whether it’s talking to patients or exchanging information with other staff.
- Tech-Savvy: You’re proficient with computer hardware and software and can easily navigate patient management systems.
- Detail-Oriented: You’ll be the expert in maintaining accurate patient records and ensuring all information is verified correctly.
If you’re excited about providing excellent patient care from behind the scenes and making a difference in each patient’s experience, apply now! Let’s work together to make healthcare easier and more accessible for everyone.
From 101 Truman Medical Center's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on trumed.wd1.myworkdayjobs.com. It opens 101 Truman Medical Center's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- 101 Truman Medical Center will reply to you directly. No real employer asks you for money to apply.
Posted 30 Oct 2026 · checked 30 Oct 2026 · Report this job