Service Manager - Cadillac of Las Vegas
- Location
- Las Vegas, NV, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description At Cadillac of Las Vegas , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. On-Target Earnings (OTE): $10,000 to $18,000 / monthly
• Monthly draw plus commission
- Monthly draw plus commission
• We boast the lowest turnover in the industry. • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). • We are committed to developing and promoting within the company. • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. • We encourage peer to peer teamwork and recognition. • Special benefits to purchasing and leasing a car. • Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us!
Job Description Duties and Responsibilities:
- Lead and manage the service team, including service advisors and technicians, to maintain high levels of performance and customer service.
- Develop and implement service department processes to optimize efficiency and workflow.
- Ensure accurate and timely completion of service documentation, including repair orders and warranty claims.
- Monitor and analyze department KPIs to drive improvement and maximize profitability.
- Provide training, development, and mentorship to service team members.
- Maintain compliance with all dealership policies, procedures, and industry regulations.
- Oversee the scheduling of work, staff shifts, and labor management to control costs.
- Address customer concerns promptly and strive to exceed expectations for service quality and satisfaction.
- Collaborate with other dealership departments to promote a cohesive work environment.
- Forecast department goals, manage budgets, and align operations with overall dealership objectives.
Qualifications • 3-5 years of experience as a Service Manager in an automotive dealership setting. • Comprehensive understanding of automotive service repair and maintenance processes. • Proficiency with dealership management software and other computer applications. • Strong customer service, communication, and interpersonal skills. • Demonstrated ability to lead, manage, and motivate a team effectively. • Exceptional organizational and problem-solving abilities. • High school diploma or equivalent. • Valid driver’s license with a clean driving record. • Ability to pass pre-employment background checks, MVR, and drug testing. Preferred Qualifications:
- Experience with the Cadillac/GM brand and familiarity with OEM standards.
- Additional training or certifications related to automotive service management.
Additional Information Benefits:
• Medical, dental, vision insurance • 401k plan with company match • Paid Time Off accrual • Closed for Thanksgiving day and Christmas day • Employee discounts on purchasing and leasing cars • Opportunities for career advancement within a Fortune 500 company All your information will be kept confidential according to EEO guidelines. (The Service and Training Manager Position has a Pay Scale consisting of the following elements and ranges. Wages include a monthly draw plus commission. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)
From Sonic Automotive's careers page (SmartRecruiters), checked 30 Oct 2026.
How to apply
- Select Apply on sonicautomotive.com. It opens Sonic Automotive's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Sonic Automotive will reply to you directly. No real employer asks you for money to apply.
Posted 30 Oct 2026 · checked 30 Oct 2026 · Report this job