Customer Service Assistant
- Location
- Tampa, FL, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description At Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description About the Role We are looking for a friendly, dependable, and customer-focused Customer Service Assistant to help deliver positive customer experiences. This position is ideal for someone who enjoys assisting others, answering questions, and finding practical solutions while working alongside a supportive team. Responsibilities
- Welcome customers and provide courteous assistance.
- Respond to general questions about products and services.
- Help customers identify suitable products, services, or solutions.
- Address customer concerns and direct more complex issues to the appropriate team member.
- Support customer engagement activities and service initiatives.
- Maintain a professional and welcoming approach during every interaction.
- Collaborate with colleagues to support daily customer service goals.
What We Offer
- Hands-on training and ongoing guidance.
- Opportunities to strengthen customer service and communication skills.
- A positive and collaborative team environment.
- Professional development and advancement opportunities.
- Compensation based on the position and experience.
Qualifications
- Strong verbal communication and interpersonal skills.
- Friendly, patient, and helpful attitude.
- Good listening and problem-solving abilities.
- Ability to remain professional in a fast-paced environment.
- Dependable, adaptable, and willing to learn.
- Previous customer service experience is a plus, but not required.
Additional Information
- Competitive Salary: $50,000 – $56,000 annually.
- Career Growth Opportunities: Clear opportunities for professional development and advancement.
- Professional Skill Development: Strengthen your communication, leadership, relationship management, and strategic planning skills.
- Supportive Team Environment: Work alongside collaborative, motivated professionals.
- Training & Development: Access to ongoing learning opportunities and professional guidance.
- Meaningful Impact: Play an active role in strengthening the company's reputation and professional relationships.
- Dynamic Work Environment: Enjoy a position that encourages initiative, collaboration, and creative thinking.
From Alphabe Insight Inc's careers page (SmartRecruiters), checked 31 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Alphabe Insight Inc's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Alphabe Insight Inc will reply to you directly. No real employer asks you for money to apply.
Posted 30 Oct 2026 · checked 31 Oct 2026 · Report this job