Director of Safety & Security
- Location
- OKANA Resort & Indoor Waterpark
- Work mode
- On-site
- Employment type
- Full-time
About the job
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana What you will have an opportunity to do: Director of Safety & Security OKANA Resort & Indoor Waterpark Pyramid Global Hospitality | Oklahoma City, Oklahoma
Position Summary The Director of Safety & Security provides strategic leadership and operational oversight of all safety, security, emergency preparedness, and loss prevention functions at OKANA Resort & Indoor Waterpark. This executive leadership position is responsible for maintaining a safe, secure, and welcoming environment for guests, Curators (employees), visitors, and business partners throughout the resort. Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company! Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana
The Director establishes, implements, and enforces comprehensive safety and security policies, procedures, and operational standards consistent with Pyramid Global Hospitality (PGH) expectations and applicable federal, state, and local regulations.
This position oversees the daily operations of the Safety & Security Department, including staffing, training, investigations, emergency response coordination, incident reporting, access control, and risk mitigation.
As a member of the resort's leadership team, the Director collaborates with executive leadership and departmental leaders to promote accountability, regulatory compliance, proactive risk prevention, and a culture of safety.
The Director serves as a primary liaison with local law enforcement, fire departments, emergency medical services, and other public safety agencies.
Through professional leadership, sound judgment, and a People First approach, the Director ensures that safety and security remain essential priorities in the overall guest and Curator experience.
Minimum Qualifications
• Bachelor's degree in Criminal Justice, Public Safety, Emergency Management, Security Administration, or a related field preferred; equivalent relevant training and professional experience may be considered. • Minimum of five (5) years of progressive leadership experience in security, law enforcement, public safety, or a related field, preferably within a large hotel, resort, entertainment venue, or hospitality operation. • Demonstrated experience managing security personnel, departmental operations, emergency response programs, and workplace safety initiatives. • Relevant certifications in CPR, First Aid, life safety, or emergency response. • Strong knowledge of investigative procedures, incident documentation, report writing, evidence preservation, and corrective action recommendations. • Proficiency in Microsoft 365, security management systems, surveillance technology, and electronic reporting platforms. • Working knowledge of fire protection systems, access control, surveillance equipment, keyless entry systems, and emergency communication procedures. • Demonstrated ability to lead, coach, develop, and hold team members accountable while maintaining a positive and professional working environment. • Knowledge of applicable OSHA requirements and federal, state, and local safety regulations. Leadership & Performance Standards 1. Strategic Safety & Security Leadership
• Provide executive-level direction and oversight of the resort's Safety & Security Department.
- Provide executive-level direction and oversight of the resort's Safety & Security Department.
- Establish and maintain comprehensive security procedures designed to protect guests, Curators, resort assets, and property.
- Develop and implement preventive security measures to identify, assess, and reduce operational risks.
- Maintain a visible leadership presence throughout the resort, promoting safety awareness, professionalism, and operational accountability.
- Collaborate with resort executive leadership to evaluate security needs, operational challenges, and opportunities for continuous improvement.
- Ensure departmental practices align with Pyramid Global Hospitality policies, operating standards, and organizational values.
• Direct the development, implementation, and continuous evaluation of the resort's emergency response procedures.
- Direct the development, implementation, and continuous evaluation of the resort's emergency response procedures.
- Coordinate emergency preparedness activities, including fire drills, evacuation exercises, alarm testing, and emergency response simulations.
- Maintain effective working relationships with law enforcement, fire departments, emergency medical services, and other public safety partners.
- Provide leadership and coordination during emergencies, critical incidents, and situations requiring immediate protective action.
- Ensure timely notification and escalation of significant incidents to resort executive leadership and other appropriate stakeholders.
- Evaluate emergency response outcomes and recommend procedural improvements to strengthen operational readiness.
• Oversee the timely and accurate documentation, investigation, and reporting of guest and Curator incidents, accidents, complaints, and security concerns.
- Oversee the timely and accurate documentation, investigation, and reporting of guest and Curator incidents, accidents, complaints, and security concerns.
- Conduct or direct internal and external investigations within the scope of departmental authority and in coordination with Human Resources and executive leadership when appropriate.
- Ensure investigative records are factual, objective, confidential, and maintained according to company procedures.
- Review Security Officer daily activity reports, incident reports, and investigation findings to identify trends and corrective actions.
- Coordinate with Human Resources on employee-related investigations, workplace conduct concerns, and disciplinary recommendations.
- Maintain appropriate documentation and communication concerning incidents that may present legal, financial, operational, or reputational risks.
• Support compliance with applicable OSHA standards, life safety requirements, fire prevention procedures, and other relevant regulatory obligations.
- Support compliance with applicable OSHA standards, life safety requirements, fire prevention procedures, and other relevant regulatory obligations.
- Participate in safety committee activities, hazard identification initiatives, inspections, and workplace accident prevention programs.
- Identify unsafe conditions and ensure timely reporting, corrective action, and appropriate escalation.
- Maintain accurate departmental records involving inspections, licenses, certifications, and applicable service contracts.
- Partner with Human Resources, Engineering, and resort leadership to support workplace injury prevention and workers' compensation risk reduction.
- Evaluate existing safety and security programs and recommend improvements to minimize incidents and operational exposure.
- Direct the daily operations of the Safety & Security Department to ensure effective coverage and operational readiness.
- Oversee security patrols, surveillance activities, facility access, key control, and the protection of resort assets.
- Establish and maintain appropriate security staffing for resort functions, special events, and operational demands.
- Ensure security equipment, technology, supplies, and departmental resources are properly maintained and operational.
- Oversee lost-and-found security procedures in collaboration with Housekeeping and other relevant departments.
- Review staffing schedules, payroll hours, departmental reports, and resource utilization.
- Support responsible financial management while maintaining appropriate security standards.
- Maintain the ability to perform essential departmental functions when opera
From Pyramid Saddlebrook Management LLC's careers page (Workday), checked 30 Oct 2026.
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Posted 15 Oct 2026 · checked 30 Oct 2026 · Report this job