Call Center Specialist
- Location
- Madisonville, KY
- Work mode
- On-site
- Employment type
- Full-time
About the job
Summary Job Description: Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist r esponds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
• High school diploma or GED required.
- High school diploma or GED required.
- Prior Customer Service experience necessary.
- Medical office and call center background preferred, but not mandatory.
Baptist Health is an Equal Employment Opportunity employer.
From BHS Baptist Healthcare System's careers page (Workday), checked 31 Oct 2026.
How to apply
- Select Apply on bhs.wd1.myworkdayjobs.com. It opens BHS Baptist Healthcare System's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- BHS Baptist Healthcare System will reply to you directly. No real employer asks you for money to apply.
Posted 20 Sept 2026 · checked 31 Oct 2026 · Report this job