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CCM CrossCountry Mortgage, LLC
From company careers site

Collateral Specialist

Location
LC10530 - 2160 Superior Avenue, Cleveland, OH
Work mode
On-site
Employment type
Full-time

About the job

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview: The Collateral Specialist is responsible for completing functions related to the closing of loan applications.

Job Responsibilities:

  • Receive all incoming original signed closing documents from settlement and escrow agents.
  • Scan all original closing packages daily.
  • Perform accurate and timely input of required collateral shipping fields in LOS system.
  • Maintain familiarity with residential mortgage documents.
  • Work directly with processing, closing, and settlement agents.

Qualifications and Skills:

  • Knowledge of mortgage loan documents.
  • Knowledge of Ellie Mae Encompass 360, preferred.
  • Excellent communication skills and customer service skills.
  • Excellent attention to detail and organizational skills.
  • Proficient in Microsoft Word and Excel.
  • Must be able to stand for long periods of time and lift up to 25lbs.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org .

From CCM CrossCountry Mortgage, LLC's careers page (Workday), checked 30 Oct 2026.

How to apply

  1. Select Apply on crosscountrymortgage.wd1.myworkdayjobs.com. It opens CCM CrossCountry Mortgage, LLC's own application form in a new tab, run on Workday.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. CCM CrossCountry Mortgage, LLC will reply to you directly. No real employer asks you for money to apply.

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