Discover GCU — Discover Hotel Hospitality Team Member (NFWS)
- Location
- AZ Phoenix
- Work mode
- On-site
- Employment type
- Part-time
About the job
Position Summary/Purpose: The Discover GCU Hotel/Cypress Dorm Hospitality Team Member position will ensure the GCU hotel (27th Ave) and Cypress dorm (Main Campus) guest rooms are cleaned and processed according to hotel standards. This position will assist in all areas of the hotel rooms division to ensure the guests staying with us have excellent in room experience. These areas include: Housekeeping, Laundry, Housemen duties, and Public Areas.
Primary Responsibilities/Accountabilities/Essential Functions:
- Performs daily deep cleaning of guestrooms, storage areas and laundry areas as assigned.
- Obtains vacancy, arrivals and departures reports and special requests for rooms and adheres to them whenever possible.
- Checks for items that are not operable and/or in need of repair and reports such items to Operations Manager.
- Replenishes all supplies and amenities in guestrooms as required.
- Transports trash and waste to proper disposal area.
- Assists with monthly linen and supply inventory and laundry when requested.
- Follows lost and found procedures.
- Greets guests, responds effectively to guest concerns and requests. Follows up to ensure guest satisfaction.
- Works closely with Hotel/Cypress Front Desk(s) in keeping room status reports up to date through notification of all check outs, late check outs, early check-ins, new reservations, room moves, special requests, stay overs and room availability.
Equipment Used and Responsibility:
- Cleaning supplies
Qualifications:
- Students local to the Phoenix area year-round & willingness/desire to work over breaks strongly preferred.
- Currently enrolled in a Hospitality major Bachelor’s degree program at GCU preferred.
- Must be able to have a flexible schedule, which includes nights, weekends and holidays if needed.
- A minimum of one year experience in customer service or hospitality industry.
- Always provides a professional image through appearance and dress.
- Able to work well independently with little supervision.
- Promote positive relationships in communication and cooperation with all coworkers and guests.
- Strong attention to detail to ensure room cleanliness standards are met.
- Ability to learn and follow all safety, emergency and accident prevention procedures.
- Must be fluent in English, ability to read and write.
Experience/Education: Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
Pay Rate: Minimum Wage Anticipated End Date: June 30, 2027
From Grand Canyon Education's careers page (Workday), checked 31 Oct 2026.
How to apply
- Select Apply on gcu.wd1.myworkdayjobs.com. It opens Grand Canyon Education's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Grand Canyon Education will reply to you directly. No real employer asks you for money to apply.
Posted 18 Sept 2026 · checked 31 Oct 2026 · Report this job