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Associate Director - People Business Service

Location
Ahmedabad - Venus Stratum GCC
Work mode
On-site
Employment type
Full-time

About the job

Job Description Associate Director – People Business Services (PBS) Location: Ahmedabad GCC, India Function: People Business Services (PBS)

Kraft Heinz is looking for an experienced and transformative leader to join our Ahmedabad GCC as Associate Director – People Business Services (PBS) . This role offers a unique opportunity to lead global People Operations while shaping the future of HR service delivery through operational excellence, employee experience, digital transformation, automation, analytics, and AI-enabled solutions. As a key member of the People function, you will build and scale a globally consistent, employee-centric PBS organization, partnering with senior HR and business leaders to drive meaningful enterprise impact. Key Responsibilities

• Lead end-to-end People Operations across the Hire-to-Retire lifecycle.

  • Lead end-to-end People Operations across the Hire-to-Retire lifecycle.
  • Define and execute the People Business Services transformation roadmap.
  • Drive simplification, standardization, automation, and continuous improvement initiatives.
  • Leverage Workday, ServiceNow, analytics, automation, and emerging AI technologies to enhance service delivery.
  • Partner with Global HR Leaders, COEs, HRBPs, Technology, Finance, Legal, and Business stakeholders.
  • Lead governance, service performance, employee experience, and operational excellence initiatives.
  • Build and develop a high-performing team capable of delivering world-class People Services.

• 18+ years of experience in HR Operations, Shared Services, People Services, GBS, or GCC environments.

  • 18+ years of experience in HR Operations, Shared Services, People Services, GBS, or GCC environments.
  • Proven leadership experience managing large teams and complex global stakeholder groups.
  • Strong background in HR transformation, service delivery excellence, and employee experience.
  • Experience with Workday, HR technologies, automation, and digital transformation initiatives.
  • Ability to influence senior stakeholders and drive strategic outcomes in a global environment.
  • MBA or Master's degree in HR, Business Administration, or related field preferred.

• Lead a high-impact global People Services organization. • Drive next-generation HR transformation and innovation. • Partner with leaders across a global enterprise. • Create meaningful impact through employee-centric solutions. • Be part of a culture that values ownership, growth, and continuous improvement. Lead. Transform. Innovate. Create Impact. 📍 Ahmedabad GCC, India Location(s) Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

From 2224 KH INDIA GCC PRIVATE LIMITED Company's careers page (Workday), checked 30 Oct 2026.

How to apply

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