Employee Relations Manager

• Serve as the primary point of contact for employee relations matters across multiple business units and locations.

• Serve as the primary point of contact for employee relations matters across multiple business units and locations.
• Investigate employee complaints, workplace concerns, harassment allegations, policy violations, and other employee issues.
• Conduct thorough and impartial investigations, document findings, and recommend corrective actions when appropriate.
• Partner with local management to handle union grievances, as well as to coordinate and attend local level hearings
• Provide guidance to managers regarding employee performance, attendance, disciplinary actions, and conflict resolution.
• Partner with leadership to ensure consistent interpretation and application of company policies and procedures.

• Advise managers on, corrective actions and progressive discipline steps, and employee development initiatives.

• Advise managers on, corrective actions and progressive discipline steps, and employee development initiatives.
• Support leaders in addressing workplace issues while maintaining compliance and minimizing organizational risk.
• Coach managers on effective communication, documentation, and employee accountability practices.

• Ensure compliance with federal, state, and local employment laws, including FMLA, ADA, FLSA, EEO, and related regulations.

• Ensure compliance with federal, state, and local employment laws, including FMLA, ADA, FLSA, EEO, and related regulations.
• Partner with HR and leadership to Monitor employee relations trends and identify opportunities to reduce turnover, improve engagement, and strengthen workplace culture.
• Maintain accurate and confidential employee records and investigation documentation.
• Partner with legal counsel and HR leadership on complex employment matters as needed.
• Partner with internal legal counsel and Labor Relations leadership to negotiate union Collective Bargaining Agreements.

• Develop and implement strategies to improve employee satisfaction, retention, and organizational culture.

• Develop and implement strategies to improve employee satisfaction, retention, and organizational culture.
• Analyze employee feedback, exit interviews, and workplace trends to recommend improvements.
• Support employee recognition and engagement programs designed to enhance employee experience.

• Collaborate with Talent Acquisition, Compensation, Benefits, and Operations teams to support business objectives.
• Assist with organizational change initiatives, restructuring efforts, workforce planning, and communication strategies.
• Conduct management and employee training on HR policies, employee relations topics, and workplace best practices.

• Bachelor’s degree in human resources, Business Administration, Supply Chain, or a related field.
• 5+ years of progressive Human Resources experience with a strong focus on employee relations.
• Experience conducting workplace investigations and handling complex employee relations matters.
• Strong knowledge of federal and state employment laws and HR best practices.
• Excellent interpersonal, conflict resolution, and communication skills.
• Ability to maintain confidentiality and exercise sound judgment in sensitive situations.
• Proficiency in Microsoft Office Suite.

• Fluent in English and Spanish; any other language will be a plus.

• Fluent in English and Spanish; any other language will be a plus.
• Experience in HRIS platforms.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting multi-site operations within transportation, logistics, distribution, manufacturing, or related industries.
• Experience working within a fast-paced environment supporting hourly and salaried employees.

• Employee Relations Expertise
• Employment Law Knowledge
• Conflict Resolution & Mediation
• Investigative Skills
• Leadership Coaching
• Policy Development & Interpretation
• Communication & Influencing
• Organizational Effectiveness
• Change Management
• Confidentiality & Professional Judgment