Product Manager , CRM Lifecycle Communications & Automation
- Location
- Dearborn, MI, United States
- Work mode
- Hybrid
- Employment type
- Full-time
About the job
We are seeking a Product Manager to own the day-to-day delivery, reliability, and continuous improvement of CRM journeys and lifecycle communications across channels, including email, in-app messaging, and SMS. Reporting to the Sr. Product Manager of Journey Enablement & Decisioning, this role will manage Ford’s triggered communications globally and Ford vehicle order status communications, while providing operational backup for our AI-journey activations. The ideal candidate brings strong CRM Journey expertise (preferred in Salesforce Marketing Cloud), translates business needs into actionable requirements, and enjoys using AI and automation to improve delivery efficiency and scale quality control.
From Ford Motor's careers page (Oracle Recruiting), checked 30 Oct 2026.
How to apply
- Select Apply on efds.fa.em5.oraclecloud.com. It opens Ford Motor's own application form in a new tab, run on Oracle Recruiting.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Ford Motor will reply to you directly. No real employer asks you for money to apply.
Posted 7 Oct 2026 · checked 30 Oct 2026 · Report this job