Support Engineer - Configuration
- Location
- Kansas City, MO, United States; Orlando, FL, United States; United States; Nashville, TN, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Serves as a primary point of contact for customers requiring configuration support following implementation and sustainment. Partners with customers to understand, document, and complete change requests within their Oracle product environment. Configures, tests, and validates requested design additions or modifications, providing clear communication and ongoing support throughout the change process. Troubleshoots and resolves routine configuration issues, escalating complex concerns to experienced peers as needed. Maintains service request and product documentation and contributes to knowledge articles, troubleshooting guides, and process improvements. Leverages automation and AI-assisted tools to identify root causes, improve efficiency, and enhance support workflows and customer outcomes.
From Oracle's careers page (Oracle Recruiting), checked 30 Oct 2026.
How to apply
- Select Apply on eeho.fa.us2.oraclecloud.com. It opens Oracle's own application form in a new tab, run on Oracle Recruiting.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Oracle will reply to you directly. No real employer asks you for money to apply.
Posted 30 Sept 2026 · checked 30 Oct 2026 · Report this job