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M&T Bank
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Residential Mortgage Assistant Sales Manager

Location
Manchester, NH
Work mode
On-site
Employment type
Full-time

About the job

Overview: Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager. Must adhere to the requirements of federal registration under the SAFE Act.

Primary Responsibilities:

  • Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager.
  • Manage the training process for the Loan Counselors including program development and on-going coaching/mentoring and problem resolution.
  • Promote the Bank’s image in the marketplace through participation in various community events.
  • Assist in the coordination and presentation of marketing materials.
  • Respond to customer inquiries and complaints.
  • Participate in weekly management support team meetings and follow up on any issues that need to be addressed.
  • Keep abreast of changes and trends related to responsibilities of Loan Counselors.
  • Assist in the usual managerial authority concerning staffing, performance appraisals, promotions, hiring, and terminations.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities: This position assists the Residential Mortgage Sales Manager and has a sound working knowledge of the Sales Manager’s responsibilities in order to act as a back-up. Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act.

Education and Experience Required: Bachelor’s degree and 3 years Residential Mortgage experience, OR in lieu of a degree, A combined minimum of 7 years higher education and/or work experience including a minimum of 3 years Residential Mortgage experience

2 years supervisory experience General knowledge of personal computers and software.

Education and Experience Preferred: Excellent oral and written communication skills. Ability to interact with all levels of personnel. Strong interpersonal ability.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $32.89 - $54.81 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location Manchester, New Hampshire, United States of America

From M&T Bank's careers page (Workday), checked 31 Oct 2026.

How to apply

  1. Select Apply on mtb.wd5.myworkdayjobs.com. It opens M&T Bank's own application form in a new tab, run on Workday.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. M&T Bank will reply to you directly. No real employer asks you for money to apply.

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