Sales Service Coordinator

• Act as a key communication link between customers, Sales Account Managers, and internal stakeholders

• Act as a key communication link between customers, Sales Account Managers, and internal stakeholders
• Coordinate multiple fragrance development projects in collaboration with perfumers, laboratories, marketing, production, customer service, and scent design teams
• Receive and process customer sample requests, inquiries, and time-sensitive requests related to fragrance products and materials
• Manage project setup and administration, including project entries, submissions, reworks, pricing, adoptions, line extensions, and SAP (Systems, Applications, and Products) entries
• Maintain accurate project documentation, records, and customer portfolios across systems and shared folders
• Support customers with pricing, fragrance oils, samples, documentation, and follow‑ups
• Coordinate daily shipments, prepare labels and shipping documentation, and serve as the on‑site contact for sample logistics
• Ensure customer portfolios comply with current industry regulations by coordinating safety documentation and toxicology requests with regulatory team

• 1–3 years of relevant professional experience, preferably within the fragrance or flavor industry

• 1–3 years of relevant professional experience, preferably within the fragrance or flavor industry
• Strong customer-focus and results driven. Ability to apply sound judgment, analysis, and sensitivity to customer needs
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Comfort working in a deadline‑driven environment where accuracy and attention to detail are critical
• Clear and professional communication skills, both written and verbal
• Proficiency in Microsoft Office tools, including Excel, Word, and PowerPoint
• Availability and commitment to work on‑site 4–5 days per week

• Experience working with SAP, Project Management, and CRM systems

• Experience working with SAP, Project Management, and CRM systems
• Strong interpersonal awareness and the ability to adapt communication style to different stakeholders.
• Practices active listening and seeks clarification when needed to ensure clear understanding and effective task execution.
• Ability to coordinate effectively across multiple countries, cultures, and time zones
• Flexibility to work overtime when business needs require

• Opportunity to work with a top‑three global beauty care account
• Exposure to the consumer fragrance industry within a global organization
• Collaborative and inclusive work environment
• Professional development through hands‑on learning and cross‑functional collaboration