Patient Access App Trainer
- Location
- Dallas, Texas
- Work mode
- On-site
- Employment type
- Full-time
About the job
Hours of Work : 40 Days Of Week : Mon - Fri and some weekends Work Shift : Job Description : Your Job:
The primary purpose of the Patient Access Trainer position is to assess educational needs and competencies for all patient access areas. Develops, schedules, coordinates, and conducts educational programs for new and current employees. Maintains visibility to all patient access areas by being available for any issues that arise.
Your Job Requirements:
- 5 years work experience
- Prefer 2 plus years of access management and or business office experience
Your Job Responsibilities:
• Designs, develops, and facilitates training programs. Develops written polices and procedures for all patient access areas including creating, teaching, aids such as training handbooks, demonstration models, multi media visual aids, etc. Tests trainees to measure progress and to evaluate effectiveness of training of numerous computer systems. (Scanning, Authorization/ Verification, Registration systems)
- Designs, develops, and facilitates training programs. Develops written polices and procedures for all patient access areas including creating, teaching, aids such as training handbooks, demonstration models, multi media visual aids, etc. Tests trainees to measure progress and to evaluate effectiveness of training of numerous computer systems. (Scanning, Authorization/ Verification, Registration systems)
- Monitors and maintains individual quality scores; measures process quality issues in conjunction with developmental operational managers. Does on site visits as needed to provide continuing education for employees scoring above 5% QA error rate on monthly scores.
- Develops initial as well as on going evaluation procedures to measure knowledge and competencies of patient access personnel. This includes an annual competency test that will align with the annual evaluation. Evaluates and notified managers and directors of the progress of educational participants. Develops a blackboard or SharePoint site for staff to utilize for ongoing education.
- Identifies system enhancement opportunities and communicates to management and IS to approve efficiencies in registration process. Proposes system solutions to address business problems identified and educates patient access of upcoming or available changes.
- Performs Other related duties as assigned
- Great Place to Work Certified 2026-2027
- Glassdoor’s Best Places to Work 2025 & 2026
- Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026
- TIME’s Best Companies for Future Leaders 2025 & 2026
- Newsweek’s America’s Most Admired Workplaces 2026
- Glassdoor’s Best-Led Companies 2025
- Fortune Best Workplaces in Health Care 2025
- Military Friendly Gold Employer 2025
- Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025
- Newsweek’s Americas Greatest Workplaces 2025
From 600 Methodist Richardson Medical Center's careers page (Workday), checked 31 Oct 2026.
How to apply
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Posted 16 Sept 2026 · checked 31 Oct 2026 · Report this job