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101 Rogers Memorial Hospital, Inc.
From company careers site

Clinic Support Coordinator

Location
Minneapolis Clinic, Eden Prairie, MN
Work mode
On-site
Employment type
Full-time

About the job

Summary:

The Clinic Support Coordinator performs receptionist and administrative duties related to clinic operations, collects patient information, maintains confidentiality of patient files, and coordinates with multiple disciplines and customers.

Job Duties & Responsibilities:

Performs variety of administrative processes, is the first and last point of contact with patients daily.

• Answers telephone and provides accurate Rogers program and services information to callers. • Registers and schedules patients and confirms insurance guarantor information. • Responsible for daily check-in and check-out of patients and reporting of this information. • On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained/updated in the medical record. • Maintains and orders supplies. • Distributes incoming packages and mail. . Maintains medical records ensuring accuracy of document placement.

  • Reviews all active medical records for correct placement of forms, and patient information.
  • Files all reports accurately and in a timely manner.

Completes all documentation within required timeframe.

Ensures routine and priority tasks are completed within established timeframe.

Coordinates projects as assigned.

  • Track/complete metrics and statistics as assigned by operations leadership.
  • Copies documents for treatment team

Ability to communicate and coordinate transfer process to and from Rogers.

  • Assists in facilitating treatment by acting as a communication resource to other disciplines, external agencies, and as directed by treatment team.

Maintains the environment in a safe, orderly manner.

Performs other duties as assigned.

Conduct self in a professional manner.

• Demonstrate organizational skills that promote timely response to all inquiries and to task completion.

  • Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
  • Communicate with all individuals in a positive and professional manner.
  • Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
  • Communicate concerns and provide solutions for same.
  • Attend outside seminars to promote professional growth.
  • Demonstrate a positive and professional attitude toward all customers.
  • Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control, Employee Health policies and programs.
  • Project a professional image by wearing appropriate, professional attire.
  • Eighteen (18) years of age, or older.
  • High school diploma required.
  • Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software is required; Cerner is preferred.
  • Previous experience working in an office setting, medical office or psychiatric setting is preferred.
  • Basic knowledge of equipment utilized to perform clerical duties.
  • American Heart Association Provider CPR certification is required within thirty (30) days of hire. Annual re-certification is required.
  • Formal training in crisis prevention and intervention is required within sixty (60) days of date of hire. Annual re-certification is required.

Pay Transparency Requirements:

Compensation for this role is between $17.24 - $24.82 and placement in the range will vary based on years of experience and education. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family

  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

From 101 Rogers Memorial Hospital, Inc.'s careers page (Workday), checked 31 Oct 2026.

How to apply

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  3. 101 Rogers Memorial Hospital, Inc. will reply to you directly. No real employer asks you for money to apply.

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