Technical and Quality Manager

• Serve as Shaw's recognized technical leader in primary backing, carpet backing, and related manufacturing technologies.

• Serve as Shaw's recognized technical leader in primary backing, carpet backing, and related manufacturing technologies.
• Maintain comprehensive technical expertise in soft surface materials, yarn, fiber, carpet, backing products, and associated manufacturing processes.
• Participate in local and global equipment, technology, and process development initiative efforts from concept through commercialization and commoditization.
• Collaborate with suppliers, customers, and internal stakeholders to identify and implement innovative solutions.
• Audit industry patents and emerging technologies to identify opportunities and risks affecting Shaw's business.

• Lead and oversee all plant quality assurance and quality management activities from raw materials through finished goods.

• Lead and oversee all plant quality assurance and quality management activities from raw materials through finished goods.
• Establish and maintain quality systems aligned with customer requirements, regulatory standards, and corporate expectations.
• Lead variation reduction efforts through corrective and preventive action programs.
• Identify and implement process improvements that improve product quality, productivity, and customer satisfaction.
• Develop systems for material utilization, inventory control, and process optimization.
• Ensure products consistently meet end-use customer expectations and performance requirements.

• Lead, develop, and coach quality and technical teams, including quality manager, engineers, coordinators, technicians, and support personnel.

• Lead, develop, and coach quality and technical teams, including quality manager, engineers, coordinators, technicians, and support personnel.
• Create and sustain education and training programs for plant management, supervisors, technicians, operators, and emerging leaders.
• Build organizational capability by developing technical expertise throughout manufacturing operations.
• Foster a culture of accountability, continuous learning, innovation, and collaboration.
• Provide technical mentoring and support across multiple manufacturing disciplines and functions, both in carpet and backing.

• Initiate, plan, coordinate, and execute technical projects and manufacturing initiatives.

• Initiate, plan, coordinate, and execute technical projects and manufacturing initiatives.
• Authorize and manage Material Trial Requests (MTRs), Engineering Change Requests (ECRs), and pilot plant trials.
• Analyze and communicate trial results, recommendations, and key findings to senior leadership.
• Conduct technical studies using structured scientific and analytical methodologies and maintain complete documentation.
• Lead product qualification efforts, field testing programs, and process validation activities.

• Serve as the primary liaison among manufacturing, technical services, quality, planning, process engineering, product development, R&D, supply chain, sales, marketing, and procurement.

• Serve as the primary liaison among manufacturing, technical services, quality, planning, process engineering, product development, R&D, supply chain, sales, marketing, and procurement.
• Build and maintain strong partnerships with divisional and plant leadership teams.
• Act as the primary technical contact for key equipment suppliers, raw material suppliers, and strategic partners while maintaining preferred supplier status.
• Support customer, supplier, and vendor evaluations, audits, and problem-solving activities.
• Provide technical input to strategic agreements, customer issues, and legal matters involving products and manufacturing processes.

• Bachelor's degree required.

• Bachelor's degree required.
• Degree in Engineering, Textile Engineering, Chemistry, Operations Management, or related technical discipline preferred.
• Advanced degree is preferred.

• Minimum 10 years of progressive manufacturing, technical, quality, or engineering experience.

• Minimum 10 years of progressive manufacturing, technical, quality, or engineering experience.
• Previous leadership experience in carpet, backing, fiber, extrusion, weaving, non-woven, yarn, or related manufacturing environments preferred.
• Demonstrated success in project management and cross-functional leadership.
• Experience leading technical, quality, or operational improvement initiatives.
• Six Sigma Black Belt certification or demonstrated ability to obtain certification preferred

• Strong understanding of carpet, backing, yarn, fiber, and related manufacturing processes.
• Knowledge of process control, quality systems, Lean Manufacturing, and Six Sigma methodologies.
• Strong mechanical aptitude and analytical problem-solving skills.
• Proficiency with Microsoft Office applications and data analysis tools, including spreadsheets, statistical software, and reporting systems.
• Ability to interpret technical data and make sound business recommendations.

• Establish Strategic Direction

• Establish Strategic Direction
• Lead Change
• Coach & Develop Others
• Build Trusting Relationships

• Customer Focus

• Customer Focus
• Continuous Improvement
• Operational Excellence
• Results Orientation

• Encourage Innovation

• Encourage Innovation
• Strategic Thinking
• Decision Making
• Adaptability and Continuous Learning

• Effective Communication

• Effective Communication
• Influencing Skills
• Cross-Functional Partnership
• Team Development

• Innovation: Foster innovation, adaptability, and continuous learning to create competitive advantages.
• People: Develop talent, build trust, and strengthen organizational capability.
• Strategy: Execute action plans effectively while influencing alignment across functions.
• Growth: Drive customer satisfaction, operational excellence, and sustainable business growth through sound judgment and decisive action.