Service Advisor/ Technician Dispatch
- Location
- Dothan, AL
- Work mode
- On-site
- Employment type
- Full-time
About the job
Remote Type:
You belong at a company that treats you like an Owner! Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.
Join a team that takes care of you. Here are some ways we do that:
- Competitive Pay and Performance-Based Bonuses
- Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
- 401(k)
- Training and Tuition Reimbursement
- Work/Life Balance
- Paid Holidays and Time Off
- Health and Wellness Benefits
- Tool Benefits, PPE/Uniforms, Safety Boot Program
- Life and Short Term Disability paid for by company
How You’ll Make a Difference You’ll be the connection between our customers and technicians, helping coordinate service calls, solve problems, and keep everyone informed. Your work will help our technicians succeed and ensure customers receive the dependable service they count on from Briggs.
What You’ll Do
- Dispatch and coordinate technicians based on schedules, skills, and customer needs while providing timely service updates.
- Monitor work orders, technician productivity, maintenance schedules, and service performance to keep jobs moving.
- Manage service documentation, quotes, purchase orders, invoicing details, and customer approvals accurately and on time.
- Partner with Service, Sales, Rental, Parts, and other teams to support customers and resolve issues quickly.
What You’ll Bring
- High school diploma required; technical school or college education preferred.
- 5+ years of customer service, operations, or similar experience preferred.
- Strong communication, organization, multitasking, and attention to detail.
- Microsoft Office proficiency; service order, invoicing, or purchase order experience is a plus.
Why You’ll Love Working With Us
- Join a team that values integrity, safety, teamwork, and taking care of people.
- Make a direct impact on our customers and service team every day.
- Be part of a company with more than 130 years of history and a strong focus on the future.
Job Details
Pay Type: Salary
From SitePro Rentals, Inc.'s careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on sammonsindustrial.wd501.myworkdayjobs.com. It opens SitePro Rentals, Inc.'s own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- SitePro Rentals, Inc. will reply to you directly. No real employer asks you for money to apply.
Posted 30 Sept 2026 · checked 30 Oct 2026 · Report this job