Purchasing/Procurement Associate III

• Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.

• Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
• Create & review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs.
• Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times.
• Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation.
• Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams.
• Coordinate with requesters, approvers, suppliers, Finance, and other internal teams to resolve purchasing queries and transaction issues.
• Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements.
• Help resolve routine procurement issues, follow up on open actions, and communicate with suppliers regarding order status and transactional updates
• Maintain accurate procurement records, documentation, and audit trails.
• Monitor open requisitions and purchase orders, follow up on pending actions, and escalate delays or process bottlenecks.
• Support reporting, process improvement initiatives, and continuous optimization of procurement operations.
• Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards.
• Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution.

• Hands-on experience with Coupa and/or other procurement or ERP tools such as Ariba, SAP, or Oracle.
• Understanding of purchase requisition, purchase order, supplier onboarding, catalog, and procurement helpdesk processes.
• Strong attention to detail and ability to process transactions accurately within defined timelines.
• Strong analytical and problem-solving ability with a focus on practical solutions and results.
• Knowledge of procurement policies, controls, and customer service processes.
• Ability to collaborate, build trusted relationships, and drive action across stakeholders, suppliers, and cross-functional teams.
• Strong process acumen and a continuous-improvement mindset.
• Ability to prioritize multiple requests and work effectively in a team environment.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office and relevant digital tools.

• Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks)
• Manages time and company resources appropriately
• Performs other duties as requested by senior leadership

• Minimum Experience: 3–4 years of experience in purchasing, procurement operations, shared services, or a related customer-service environment, including:
• Collaborating with cross-functional international stakeholders across the company
• Collaborating with people from a variety of diverse backgrounds and cultures
• Collaborating with multiple internal teams
• Demonstrating excellent written and verbal communication
• Demonstrating organizational, time management, and multi-tasking skills
• Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams, etc.)

• Candidates should be willing to work from office (3 days a week) and flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings mentioned below
• 3:00 PM IST to 12:00 AM IST
• 6:00 PM IST to 3:00 AM IST