Customer Service Representative
- Location
- Valdosta, GA
- Work mode
- On-site
- Employment type
- Part-time
About the job
J ob Desc ription :
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success .
CSR Responsibilities :
- Understand s , communicate s , and properly prioritize s scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow .
- Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
- Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remain s calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
- Accept s payments, make s change, process es credit payments, and other forms of payment while maintaining an accurate cash drawe r .
- Maintain s accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information .
- Complete all tasks as assigned by the supervisor (s).
Qualifications & Requirements:
- Professional and friendly phone etiquette
- A vailable to work weekends and holiday rotations , as needed
- Ability to properly prioritize and complete tasks simultaneously
- Ability to problem solve and adapt to multiple situations
- HS Diploma or educational equivalent
- Excellent customer service skills
- Computer efficiency
- Very detail-oriented
- Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
- Preferred: One year of customer service representative experience
- Preferred: Knowledge of veterinary medical terminology and procedures
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
From 107781 Tarzana Pet Clinic LP's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on amerivet.wd5.myworkdayjobs.com. It opens 107781 Tarzana Pet Clinic LP's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- 107781 Tarzana Pet Clinic LP will reply to you directly. No real employer asks you for money to apply.
Posted 21 Sept 2026 · checked 30 Oct 2026 · Report this job