Practice Assistant
- Location
- Remote
- Work mode
- Remote
- Employment type
- Full-time
About the job
Practice Assistant @ Midi Health 👩⚕️
📍 Remote (U.S.-Based) | Full-Time, Non-Exempt | Schedule: Monday - Friday, 8:30am - 5:00pm PST
We’re seeking a highly organized and detail‑oriented Practice Assistant to support clinical and administrative operations across Midi Health. This is a pivotal role ensuring seamless coordination of documents, patient requests, referrals, and records management — enhancing care delivery and clinician productivity.
Core Responsibilities
• Clinical Documents & Chart Management
- Clinical Documents & Chart Management
• Administration of Phone & Messaging
- Administration of Phone & Messaging
• Medical Records Coordination
- Medical Records Coordination
• Slack Channel Operations
- Slack Channel Operations
• Referrals Processing
- Referrals Processing
• Post‑Visit Documents
- Post‑Visit Documents
Qualifications
- Experience in telehealth operations, medical assistant support, or virtual healthcare administration
- Proficiency with EMR systems (Athena) and Slack/multiple communication platforms
- Strong organizational skills with high attention to detail
- Excellent written and verbal communication
- Healthcare terminology and HIPAA compliance knowledge
- Basic technical proficiency (videoconference tools, telehealth platform troubleshooting)
*Preferred Qualifications:
- Certified Medical Assistant Administrative (CMAA) or equivalent
- Experience handling referrals and prior authorizations
- Bilingual (e.g., English/Spanish) or familiarity with diverse patient populations
Skills & Competencies
- Adaptable multi-tasker capable of handling concurrent administration and clinical support workflows
- Empathetic, patient‑facing communication with clarity and courtesy
- Self‑starter with strong initiative and protocols mindset
- Comfortable using Slack, ticketing systems, and remote tools to triage requests
Hours: Monday - Friday, 8:30am - 5:00pm PST *includes a 30minute unpaid lunch
What We Offer
- Compensation : $20/hr, full-time (40hr/week), non-exempt. Comp offering based on experience and other variables.
- Opportunity to join a fast-growing, mission-driven healthcare startup
- Health, dental, and paid time off benefits
- 100% remote work environment
#LI-MB1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com .
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our CCPA Privacy Notice for California Candidates here .
From Midi Health's careers page (Greenhouse), checked 29 Oct 2026.
How to apply
- Select Apply on job-boards.greenhouse.io. It opens Midi Health's own application form in a new tab, run on Greenhouse.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Midi Health will reply to you directly. No real employer asks you for money to apply.
Posted 16 Sept 2026 · checked 29 Oct 2026 · Report this job