Scheduling Administrator - Arena (PT)

• Schedule Orleans Arena Staff including Ushers and Food & Beverage Staff based upon departmental requirements.
• Communicate and document call-ins, drop shifts and staffing shortages to the Events Services Supervisor and Manager.
• Schedule EMT and Laundry Service for the Arena.
• File and organize exception sheets and staff placement documentation upon completion of manager/supervisors review and entry.
• Maintain the WhenIWork scheduling system as well as train and guide employees on the scheduling system
• Create day sheets, food coupons and any other event communication required for the departmental leads.
• Answer, screen phone calls and route to the appropriate person, record phone messages accurately and deliver to the appropriate person in a timely manner, by following standard business phone etiquette practices.
• Greet and direct visitors and employees.
• Prepare personnel related forms and documents.
• Inform appropriate manager of any personnel-related matters.

Qualifications

• Must be at least 21 years of age.
• Spell accurately; utilize proper grammar and punctuation skills at a level generally attained through completion of high school education.
• Must have strong computer skills and able to type accurately.
• Must be detail-oriented and able to effectively multi-task in a fast-paced environment.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.