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Specialist, IT Asset Administration (SAM)

Location
Chennai, Tamil Nadu, India
Work mode
On-site
Employment type
Full-time

About the job

Title: Specialist, IT Asset Administration (SAM)

We are seeking a detail-oriented Software Asset Management (SAM) Specialist to join our global team. This role is responsible for managing the end-to-end software lifecycle, including administration, procurement, tracking, and compliance. You will work closely with IT, vendors, and internal stakeholders to support software operations, financial processes, and governance.

Responsibilities:

  • Manage Software Asset Management requests and incidents within ServiceNow, ensuring timely resolution and escalation where required.
  • Maintain accurate software asset, license, entitlement, contract, subscription, and procurement records.
  • Support the end-to-end software lifecycle, including procurement, deployment, utilization, renewal, reclamation, and retirement activities.
  • Coordinate software purchasing, vendor quotations, renewals, and contract administration activities.
  • Create and manage purchase requisitions and support procurement processes in accordance with business requirements.
  • Process goods receipts, purchase order updates, cancellations, and related procurement transactions.
  • Perform invoice reconciliation and validation against purchase orders, contracts, software entitlements, and vendor agreements.
  • Investigate and resolve procurement, billing, licensing, pricing, and payment discrepancies.
  • Configure and maintain ServiceNow SAM Pro to support software discovery, normalization, reconciliation, compliance monitoring, and license management.
  • Monitor software licensing utilization, identify compliance risks, and support optimization opportunities through license reclamation and cost management initiatives.
  • Develop and maintain reports, dashboards, operational metrics, and audit-ready records to support Software Asset Management governance.
  • Support software compliance reviews, internal audits, vendor audits, and audit-readiness activities.
  • Collaborate with IT, Procurement, Finance, and vendors to improve software asset management processes, data quality, and workflow automation initiatives.

Qualifications:

  • Bachelor's degree in Information Technology, or a related discipline.
  • 5+ years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), or related technology asset-management functions.
  • Strong hands-on experience with ServiceNow SAM Pro and Contract Management.
  • Knowledge of software licensing models, entitlement management, software compliance, and software lifecycle management.
  • Experience supporting software procurement, purchase requisitions, invoice processing, and financial reconciliation activities.
  • Experience supporting software compliance programs, vendor audits, and audit-readiness initiatives.
  • Advanced Microsoft Excel skills with strong analytical and reporting capabilities.
  • Excellent communication, stakeholder-management, and vendor-management skills.
  • Strong organizational skills with the ability to manage multiple priorities independently.
  • High attention to detail and commitment to maintaining accurate, audit-ready records.

Preferred Qualifications:

  • ServiceNow Software Asset Management Professional (SAM Pro) certification.
  • ITIL Foundation, IAITAM, or Software Asset Management-related certifications.
  • Experience with Microsoft Dynamics, Costpoint, Microsoft Intune, or other procurement and financial management systems.
  • Familiarity with major software publishers and cloud/SaaS licensing models.
  • Experience supporting global Software Asset Management programs and enterprise software compliance initiatives.
  • Knowledge of workflow automation, reporting, and continuous process improvement within ServiceNow.

Belong. Connect. Grow. with KBR!

#LI-GD1

From Kbr's careers page (Workday), checked 29 Oct 2026.

How to apply

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  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. Kbr will reply to you directly. No real employer asks you for money to apply.

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