Catastrophe Claims Representative
- Location
- Lexington, KY
- Work mode
- On-site
- Employment type
- Full-time
About the job
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated experienced Claims professional to join our team. The position requires the person to:
- Be available for frequent travel up to 21 days at a time. Travel is required upon short notice to location of catastrophe, which would most likely be out of state.
- Meet the physical demands required for the position including carrying and climbing a ladder.
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
- Be familiar with insurance coverage by studying insurance policies, endorsements, and forms.
- Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions, or trials as necessary.
- Ensure that claims payments are issued in a timely and accurate manner.
Desired Skills & Experience
- Bachelor’s degree or equivalent experience
- Minimum of 2 years claims handling experience or comparable experience
- Field claims experience with multi-line property and casualty claims and wind/hail
- Proficient with Xactimate software
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver’s license
- Military experience is considered
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
From Auto-Owners Insurance's careers page (Workday), checked 29 Oct 2026.
How to apply
- Select Apply on auto-owners.com. It opens Auto-Owners Insurance's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Auto-Owners Insurance will reply to you directly. No real employer asks you for money to apply.
Posted 20 Oct 2026 · checked 29 Oct 2026 · Report this job