Program Analyst

Accountabilities

• Perform administrative, analytical, and operational tasks that support the successful execution of federal government contracts and assigned programs.

• Develop and maintain project plans, budgets, schedules, and tracking tools to monitor progress and ensure contractual and project requirements are met.

• Prepare, update, and maintain monthly status reports, standard operating procedures, project dashboards, and other program documentation.

• Conduct quality assurance reviews to ensure deliverables meet established content standards, accuracy requirements, and quality expectations.

• Support the definition and coordination of program requirements, team operations, logistics tracking, and project implementation activities.

• Coordinate regularly with customers, government stakeholders, industry representatives, and internal teams to ensure alignment with project objectives and customer expectations.

• Schedule, organize, and facilitate project meetings across multiple platforms, including Microsoft Teams, Webex, and in-person sessions when required.

• Capture meeting discussions, document decisions and action items, and ensure relevant information is accurately recorded and shared with stakeholders.

• Manage project documentation, knowledge capture, training logistics, and reporting activities to support effective information sharing and program continuity.

• Develop, write, edit, and review content for print and digital platforms, ensuring that deliverables are clear, consistent, accurate, and ready for publication within established deadlines.

• Monitor assigned tasks and deliverables, proactively identify issues, and support troubleshooting and continuous improvement initiatives.

• Work independently while maintaining accountability for assignments, deadlines, and the quality of completed work.

• Collaborate with colleagues across a distributed team, contribute ideas, and provide assistance where needed to support shared objectives.

• Perform additional duties as assigned to meet evolving program and operational needs.

• Bachelor's degree in a relevant field.

• At least two years of related professional experience supporting program delivery, project coordination, administrative operations, reporting, or analytical activities. The broader role profile also references four or more years of related experience.

• U.S. citizenship is required.

• Current U.S. Customs and Border Protection (CBP) Background Investigation (BI) clearance, or the ability to obtain the required clearance. Prior security clearance experience is preferred.

• Experience working in a government-related environment, preferably supporting federal programs, government contracts, or public-sector operations.

• Excellent written and verbal communication skills, including demonstrated experience developing, writing, editing, and reviewing content under tight deadlines.

• Ability to create clear, professional content for print and digital platforms, ensuring accuracy, consistency, and compliance with established content standards.

• Strong organizational skills and attention to detail, with the ability to manage documentation, track deliverables, and maintain accurate project records.

• Familiarity with project reporting, quality assurance practices, document management, meeting coordination, and administrative processes.

• Proficiency with standard office productivity and collaboration tools, including Microsoft Office applications, Microsoft Teams, and SharePoint.

• Ability to develop and maintain project documentation, status reports, dashboards, procedures, and other program-related materials.

• Strong analytical and problem-solving skills, with a proactive approach to troubleshooting, brainstorming, and identifying opportunities for improvement.

• Ability to work independently, take ownership of assignments, exercise sound judgment, and consistently deliver high-quality work.

• A collaborative, team-oriented mindset