Quality and Safety Program Coordinator - Ambulatory Pediatrics

Job Description Summary The coordinator will report to the Primary Care Quality and Safety Manager (QSM) for the Primary Care Integrated Center of Clinical Excellence (ICCE), in support of MUSC's academic, research, and healthcare missions. Under general supervision, the Quality and Safety Program Coordinator provides quality and safety support to Ambulatory Pediatrics and collaborates closely with Primary Care ICCE leadership. This includes collecting relevant quality, safety, regulatory, and operational data; analyzing and assessing data; working with stakeholders to disseminate information; benchmarking performance; and supporting multidisciplinary teams to improve patient outcomes and performance based on organizational goals. This position presents performance results to relevant oversight, leadership, and governance groups. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC005295 CHS - Quality QAPI Pay Rate Type Salary Pay Grade Health-28 Scheduled Weekly Hours 40 Work Shift

Job Description Minimum Qualifications:

The coordinator will report to the Primary Care Quality and Safety Manager (QSM) for the Primary Care Integrated Center of Clinical Excellence (ICCE), in support of MUSC's academic, research, and healthcare missions. Under general supervision, the Quality and Safety Program Coordinator provides quality and safety support to Ambulatory Pediatrics while partnering with Primary Care ICCE leadership to advance quality improvement, patient safety, regulatory compliance, accreditation readiness, and performance excellence initiatives.

Responsibilities include collecting, validating, analyzing, and assessing quality, safety, patient experience, and operational performance data; collaborating with physicians, advanced practice providers, nursing, clinic leadership, and operational stakeholders to disseminate data and best practices; benchmarking performance against internal and external standards; facilitating and supporting quality improvement projects and multidisciplinary teams; monitoring key performance indicators and regulatory requirements; and identifying opportunities to improve outcomes, patient safety, access, and clinical effectiveness.

The coordinator will assist in the development and implementation of performance improvement strategies, support quality governance structures, prepare reports and presentations for leadership review, and present performance findings to relevant oversight, quality, and governance committees. This position serves as a resource to Ambulatory Pediatrics and Primary Care ICCE leadership to support organizational goals and continuous improvement efforts across ambulatory care settings.

Additional Job Description Physical Requirements:

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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