Specialty Pharmacy Care Coordinator
- Location
- LaGrange, KY; Louisville, KY
- Work mode
- On-site
- Employment type
- Full-time
About the job
Summary The Pharmacy Care Coordinator acts as an extension of the ambulatory clinic team to support patient access to high touch, complex medication therapies. Works in collaboration with insurance companies, nursing, social workers, and pharmacy to obtain appropriate authorization for medications including registration with drug specific manufacturer programs when applicable. Performs tasks related to prescription billing including completing benefits investigations, assisting with the prior authorization process, and locating copay assistance options for patients to ensure affordability of specialty medications.
The Pharmacy Care Coordinator escalates clinical support needs and questions to the pharmacist. Assists with clinic intervention outcomes tracking to monitor value of services. Coordinates patient outreach during clinic visits or via telephonic follow up to ensure continuity of care and optimize patient outcomes. Responsibilities may include working to establish and maintain short- and long-term quality improvement goals. Job Description: Baptist Health is searching for a Specialty Pharmacy Care Coordinator to join our team at the Central Pharmacy, 1051 New Moody Ln, LaGrange, KY!
- Completes benefit investigations to verify patient eligibility for prescribed specialty medications.
- Maintains current knowledge of payer formularies and reimbursement.
- Engages in personal development to stay updated with pharmacy trends related to role and practice setting.
- Supports third party prior authorization process and obtain appropriate overrides to improve speed to therapy for new patients.
- Maintains accurate insurance information and monitor for prior authorization renewal needs to avoid gaps in medication therapy
- Triages patient or caregiver clinical questions, medication related concerns, and third-party insurance denials to the pharmacist for intervention as appropriate.
- Utilizes Electronic Health Record to maintain communication between departments and ensure accurate documentation of patient care activities.
- Communicates and represents pharmacy effectively throughout all levels of the organization.
- Serves as the primary point of contact with patients related to specialty medication needs and shows empathy and compassion to patients and caregivers.
- Serves as a liaison with physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers to provide administrative support, communicate changes in medication related coverage and regulatory mandates.
- Facilitates enrollment of patients in patient assistance programs to maximize copay savings and assist with gathering appropriate documentation.
- Utilizes technology to organize daily outreach tasks to complete prescription refills, delivery coordination, and claim processing on time.
Minimum Qualifications
- High school diploma or equivalent.
- Registration with Kentucky Board of Pharmacy upon hire date.
- Pharmacy technician experience required.
- Prior experience with third party billing, financial counseling, or medical terminology and coding preferred.
- Prior experience with Epic electronic medical record preferred.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
From BHS Baptist Healthcare System's careers page (Workday), checked 29 Oct 2026.
How to apply
- Select Apply on bhs.wd1.myworkdayjobs.com. It opens BHS Baptist Healthcare System's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- BHS Baptist Healthcare System will reply to you directly. No real employer asks you for money to apply.
Posted 23 Oct 2026 · checked 29 Oct 2026 · Report this job